CFPB Consumer Complaint Profile

Business Financing Corporation

What 27 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.

27
Total complaints
4
Last 12 months
100%
Timely response
13
States affected

The verdict

Business Financing Corporation ranks #2476 of 3,848 financial companies by CFPB complaint volume, with 27 complaints on record. It answers 100% of complaints on time — above the 93% median for companies with 100+ complaints.

#2476
of 3,848 companies by volume
100%
answered on time
Debt collection
most-complained product
13
states with complaints
Business Financing Corporation timely response rate 100.0%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Complaints by Product

Debt collection — Other debt 8
Debt collection — I do not know 5
Payday loan, title loan, personal loan, or advance loan — Installment loan 3
Debt collection — Payday loan debt 3
Payday loan, title loan, personal loan, or advance loan — Other advances of future income 3
Payday loan, title loan, personal loan, or advance loan — Payday loan 2
Credit reporting or other personal consumer reports — Credit reporting 1
Checking or savings account — Checking account 1
Payday loan, title loan, or personal loan — Payday loan 1

Top Issues

1.Threatened to contact someone or share information improperly 5
2.False statements or representation 4
3.Took or threatened to take negative or legal action 3
4.Struggling to pay your loan 3
5.Charged fees or interest you didn't expect 3
6.Communication tactics 2
7.Confusing or misleading advertising or marketing 1
8.Confusing or missing disclosures 1
9.Attempts to collect debt not owed 1
10.Improper use of your report 1

Complaints by Year

Year Complaints
2022 1
2023 12
2024 7
2025 7

Complaints by State (Top 15)

North Carolina 5
California 4
Georgia 3
Texas 3
Florida 3
New Hampshire 2
Ohio 1
Michigan 1
Iowa 1
Colorado 1
Oregon 1
Virginia 1
Arizona 1

Company Responses

Closed with explanation 27

What the CFPB Complaint Record Shows for Business Financing Corporation

The CFPB Consumer Complaint Database has logged 27 complaints against Business Financing Corporation overall, with 4 of those filed in the trailing 12 months. Reports have come from consumers in 13 states and territories, making this a geographically concentrated complaint footprint. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Threatened to contact someone or share information improperly" — a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

Business Financing Corporation's timely response rate stands at 100%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. Of complaints that were resolved, 0% closed with some form of monetary or non-monetary relief to the consumer.

Complaint counts alone do not tell the full story — larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Business Financing Corporation have?

Business Financing Corporation has 27 total consumer complaints filed with the CFPB, with 4 filed in the last 12 months.

Does Business Financing Corporation respond to complaints on time?

Business Financing Corporation has a 100% timely response rate to CFPB complaints. This is considered excellent.

What product generates the most complaints for Business Financing Corporation?

The most complained-about product for Business Financing Corporation is "Debt collection." You can view the full product breakdown on this page.

What is the most common complaint issue with Business Financing Corporation?

The most common issue reported by consumers about Business Financing Corporation is "Threatened to contact someone or share information improperly." All complaint issues are listed above with their counts.

How do I file a complaint against Business Financing Corporation?

You can file a complaint against Business Financing Corporation directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Business Financing Corporation?

Consumers in 13 states and territories have filed complaints about Business Financing Corporation with the CFPB.

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026

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