CFPB Consumer Complaint Profile
Capital Recovery Corporation
30 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-08-14
- 30
- Total complaints
- Mid-range
- 7
- Last 12 months
- 96.7%
- Timely response
- Below median
- 17
- States affected
The verdict
Capital Recovery Corporation ranks #2333 of 3,843 financial companies by CFPB complaint volume, with 30 complaints on record. It posts a 96.7% on-time response rate, the 37th percentile among companies with 100+ complaints.
- #2333
- of 3,843 companies by volume
- 96.7%
- on time (37th pctile)
- Debt collection
- most-complained product
- 17
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Capital Recovery Corporation vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
96.7% Around the middle higher than 37% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2015 | 1 |
| 2016 | 3 |
| 2017 | 2 |
| 2018 | 3 |
| 2019 | 1 |
| 2022 | 4 |
| 2023 | 1 |
| 2024 | 4 |
| 2025 | 9 |
| 2026year in progress | 2 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Capital Recovery Corporation
30 complaints against Capital Recovery Corporation appear in the CFPB record, including 7 from the trailing year. The 17 states and territories represented put this footprint in multi-regional territory. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. Inside that category, "Attempts to collect debt not owed" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
Within the Bureau's 15-day response window, Capital Recovery Corporation posts a 96.7% reply rate on forwarded complaints. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. Resolved cases drew a formal consumer-dispute rate of 20% - a rough measure of how often the first resolution missed the mark. Among resolved complaints, 0% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Capital Recovery Corporation have?
The CFPB has logged 30 complaints against Capital Recovery Corporation to date, of which 7 came in over the last 12 months.
Does Capital Recovery Corporation respond to complaints on time?
CFPB complaints against Capital Recovery Corporation draw a 96.7% timely-response rate inside the expected window. That puts it among the more responsive companies in the CFPB dataset.
What product generates the most complaints for Capital Recovery Corporation?
"Debt collection" draws more CFPB complaints against Capital Recovery Corporation than any other product - see the full breakdown above.
What is the most common complaint issue with Capital Recovery Corporation?
Consumers most often cite "Attempts to collect debt not owed" when complaining about Capital Recovery Corporation; the full issue list with counts is above.
How do I file a complaint against Capital Recovery Corporation?
You can file a complaint against Capital Recovery Corporation directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Capital Recovery Corporation?
Consumers in 17 states and territories have filed complaints about Capital Recovery Corporation with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Capital Recovery Corporation: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (20% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.