CFPB Consumer Complaint Profile
CFW Holdings LLC
The CFPB complaints on file trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-08-14
- 28
- Total complaints
- Mid-range
- 4
- Last 12 months
- 82.1%
- Timely response
- Bottom quartile
- 2
- States affected
The verdict
Out of 3,843 financial companies in the CFPB database, CFW Holdings LLC places #2422 by volume. On response speed it sits at the 10th percentile among companies with 100+ complaints.
- Debt collection
- most-complained product
- TX
- state with the most complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
CFW Holdings LLC vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
82.1% Among the lowest higher than 10% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2018 | 2 |
| 2019 | 8 |
| 2020 | 6 |
| 2021 | 2 |
| 2022 | 1 |
| 2024 | 4 |
| 2025 | 5 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for CFW Holdings LLC
In the CFPB record, CFW Holdings LLC has a geographically concentrated complaint footprint. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. The specific issue named most within that category is "Threatened to contact someone or share information improperly," a reasonable starting point for understanding recurring friction.
Timely response is the share of CFPB-forwarded complaints that receive a company reply within the 15-day window the Bureau expects. This company's rate sits below the 95% industry benchmark, a gap that tends to correlate with higher consumer dispute rates downstream. Relief means the case closed with monetary or non-monetary help for the consumer. Both rates sit in the score card above.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does CFW Holdings LLC have?
CFW Holdings LLC has 28 total consumer complaints filed with the CFPB, with 4 filed in the last 12 months.
Does CFW Holdings LLC respond to complaints on time?
CFPB complaints against CFW Holdings LLC draw a 82.1% timely-response rate inside the expected window.
What product generates the most complaints for CFW Holdings LLC?
"Debt collection" draws more CFPB complaints against CFW Holdings LLC than any other product - see the full breakdown above.
What is the most common complaint issue with CFW Holdings LLC?
"Threatened to contact someone or share information improperly" is the single most frequently cited issue in complaints against CFW Holdings LLC - see all issues and counts above.
How do I file a complaint against CFW Holdings LLC?
You can file a complaint against CFW Holdings LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about CFW Holdings LLC?
CFW Holdings LLC has drawn CFPB complaints from 2 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.