CFPB Consumer Complaint Profile

Chainlink Services LLC

What 27 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.

27
Total complaints
10
Last 12 months
100%
Timely response
17
States affected

The verdict

Chainlink Services LLC ranks #2476 of 3,848 financial companies by CFPB complaint volume, with 27 complaints on record. It answers 100% of complaints on time — above the 93% median for companies with 100+ complaints.

#2476
of 3,848 companies by volume
100%
answered on time
Debt collection
most-complained product
17
states with complaints
Chainlink Services LLC timely response rate 100.0%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Complaints by Product

Debt collection — I do not know 14
Debt collection — Payday loan debt 8
Debt collection — Other debt 4
Payday loan, title loan, personal loan, or advance loan — Installment loan 1

Top Issues

1.Communication tactics 11
2.Threatened to contact someone or share information improperly 5
3.Written notification about debt 4
4.Took or threatened to take negative or legal action 3
5.False statements or representation 2
6.Struggling to pay your loan 1
7.Attempts to collect debt not owed 1

Complaints by Year

Year Complaints
2024 15
2025 11
2026 1

Complaints by State (Top 15)

Virginia 7
Michigan 2
Utah 2
Ohio 2
Louisiana 2
New Jersey 1
Kentucky 1
Missouri 1
Delaware 1
Kansas 1
Georgia 1
Florida 1
Mississippi 1
Texas 1
Minnesota 1

Company Responses

Closed with explanation 27

What the CFPB Complaint Record Shows for Chainlink Services LLC

The CFPB Consumer Complaint Database has logged 27 complaints against Chainlink Services LLC overall, with 10 of those filed in the trailing 12 months. Reports have come from consumers in 17 states and territories, making this a multi-regional complaint footprint. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Communication tactics" — a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

Chainlink Services LLC's timely response rate stands at 100%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. Of complaints that were resolved, 0% closed with some form of monetary or non-monetary relief to the consumer.

Complaint counts alone do not tell the full story — larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Chainlink Services LLC have?

Chainlink Services LLC has 27 total consumer complaints filed with the CFPB, with 10 filed in the last 12 months.

Does Chainlink Services LLC respond to complaints on time?

Chainlink Services LLC has a 100% timely response rate to CFPB complaints. This is considered excellent.

What product generates the most complaints for Chainlink Services LLC?

The most complained-about product for Chainlink Services LLC is "Debt collection." You can view the full product breakdown on this page.

What is the most common complaint issue with Chainlink Services LLC?

The most common issue reported by consumers about Chainlink Services LLC is "Communication tactics." All complaint issues are listed above with their counts.

How do I file a complaint against Chainlink Services LLC?

You can file a complaint against Chainlink Services LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Chainlink Services LLC?

Consumers in 17 states and territories have filed complaints about Chainlink Services LLC with the CFPB.

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026

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