CFPB Consumer Complaint Profile

CHECKredi of Kentucky, LLC

Consumers have filed 65 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.

Data updated 2026-08-14

65
Total complaints
Mid-range
20
Last 12 months
100%
Timely response
Top decile
27
States affected

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The verdict

65 CFPB complaints put CHECKredi of Kentucky, LLC at #1604 out of 3,843 financial companies ranked by complaint volume. Its on-time response rate is 100%, the 86th percentile among companies with 100+ complaints.

#1604
of 3,843 companies by volume
100%
on time (86th pctile)
Debt collection
most-complained product
27
states with complaints
C
PlainCredit Trust Score
56/100
CHECKredi of Kentucky, LLC · 2 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response A+ 100.0%
Share of complaints answered within the CFPB response window
Dispute Rate N/A N/A
Dispute field not reported for this company
Relief Rate F 0.0%
Share of complaints closed with monetary or non-monetary relief

CHECKredi of Kentucky, LLC vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

100% Top 14% higher than 86% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

CHECKredi of Kentucky, LLC timely response rate 100.0%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - Other debt 45
Debt collection - I do not know 8
Debt collection - Credit card debt 2
Credit card - Store credit card 2
Checking or savings account - Checking account 2
Credit card or prepaid card - Store credit card 1
Money transfer, virtual currency, or money service - Mobile or digital wallet 1
Debt collection - Telecommunications debt 1
Money transfer, virtual currency, or money service - Domestic (US) money transfer 1
Money transfer, virtual currency, or money service - Debt settlement 1

Top Issues

1.Attempts to collect debt not owed 17
2.False statements or representation 16
3.Written notification about debt 10
4.Communication tactics 7
5.Electronic communications 3
6.Took or threatened to take negative or legal action 3
7.Unexpected or other fees 2
8.Fees or interest 1
9.Trouble using your card 1
10.Confusing or missing disclosures 1

Complaints by Year

Year Complaints
2020 5
2021 6
2022 6
2023 9
2024 15
2025 18
2026year in progress 6

Complaints by State (Top 15)

Texas 7
New York 6
Massachusetts 6
Georgia 5
Connecticut 4
South Carolina 3
Florida 3
Wyoming 3
Tennessee 2
Missouri 2
Colorado 2
Maryland 2
North Carolina 2
Delaware 2
Ohio 2

Company Responses

Closed with explanation 65

What the CFPB Complaint Record Shows for CHECKredi of Kentucky, LLC

CHECKredi of Kentucky, LLC carries 65 complaints in the CFPB's database, 20 of them filed within the past 12 months. Consumers spanning 27 states and territories have weighed in, giving this a multi-regional footprint. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Within that category, the most frequently cited specific issue is "Attempts to collect debt not owed" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

CFPB-forwarded complaints against CHECKredi of Kentucky, LLC draw a 100% reply rate inside the Bureau's 15-day window. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 0% rate.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does CHECKredi of Kentucky, LLC have?

CHECKredi of Kentucky, LLC has 65 total consumer complaints filed with the CFPB, with 20 filed in the last 12 months.

Does CHECKredi of Kentucky, LLC respond to complaints on time?

CHECKredi of Kentucky, LLC's CFPB timely-response rate is 100%. That is a strong response record by CFPB standards.

What product generates the most complaints for CHECKredi of Kentucky, LLC?

Among all products tied to CHECKredi of Kentucky, LLC, "Debt collection" accounts for the largest share of complaints (full breakdown above).

What is the most common complaint issue with CHECKredi of Kentucky, LLC?

The most common issue reported by consumers about CHECKredi of Kentucky, LLC is "Attempts to collect debt not owed." All complaint issues are listed above with their counts.

How do I file a complaint against CHECKredi of Kentucky, LLC?

You can file a complaint against CHECKredi of Kentucky, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about CHECKredi of Kentucky, LLC?

Consumers in 27 states and territories have filed complaints about CHECKredi of Kentucky, LLC with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

Also handles Debt collection

Other companies with the same primary CFPB product category on file.

Source: CFPB Consumer Complaint Database Data through March 2026