CFPB Consumer Complaint Profile

CHECKredi of Kentucky, LLC

What 65 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.

65
Total complaints
20
Last 12 months
100%
Timely response
27
States affected

The verdict

CHECKredi of Kentucky, LLC ranks #1606 of 3,848 financial companies by CFPB complaint volume, with 65 complaints on record. It answers 100% of complaints on time — above the 93% median for companies with 100+ complaints.

#1606
of 3,848 companies by volume
100%
answered on time
Debt collection
most-complained product
27
states with complaints
CHECKredi of Kentucky, LLC timely response rate 100.0%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Complaints by Product

Debt collection — Other debt 45
Debt collection — I do not know 8
Debt collection — Credit card debt 2
Credit card — Store credit card 2
Checking or savings account — Checking account 2
Credit card or prepaid card — Store credit card 1
Money transfer, virtual currency, or money service — Mobile or digital wallet 1
Debt collection — Telecommunications debt 1
Money transfer, virtual currency, or money service — Domestic (US) money transfer 1
Money transfer, virtual currency, or money service — Debt settlement 1

Top Issues

1.Attempts to collect debt not owed 17
2.False statements or representation 16
3.Written notification about debt 10
4.Communication tactics 7
5.Electronic communications 3
6.Took or threatened to take negative or legal action 3
7.Unexpected or other fees 2
8.Fees or interest 1
9.Trouble using your card 1
10.Confusing or missing disclosures 1

Complaints by Year

Year Complaints
2020 5
2021 6
2022 6
2023 9
2024 15
2025 18
2026 6

Complaints by State (Top 15)

Texas 7
New York 6
Massachusetts 6
Georgia 5
Connecticut 4
South Carolina 3
Florida 3
Wyoming 3
Tennessee 2
Missouri 2
Colorado 2
Maryland 2
North Carolina 2
Delaware 2
Ohio 2

Company Responses

Closed with explanation 65

What the CFPB Complaint Record Shows for CHECKredi of Kentucky, LLC

The CFPB Consumer Complaint Database has logged 65 complaints against CHECKredi of Kentucky, LLC overall, with 20 of those filed in the trailing 12 months. Reports have come from consumers in 27 states and territories, making this a multi-regional complaint footprint. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Attempts to collect debt not owed" — a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

CHECKredi of Kentucky, LLC's timely response rate stands at 100%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. Of complaints that were resolved, 0% closed with some form of monetary or non-monetary relief to the consumer.

Complaint counts alone do not tell the full story — larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does CHECKredi of Kentucky, LLC have?

CHECKredi of Kentucky, LLC has 65 total consumer complaints filed with the CFPB, with 20 filed in the last 12 months.

Does CHECKredi of Kentucky, LLC respond to complaints on time?

CHECKredi of Kentucky, LLC has a 100% timely response rate to CFPB complaints. This is considered excellent.

What product generates the most complaints for CHECKredi of Kentucky, LLC?

The most complained-about product for CHECKredi of Kentucky, LLC is "Debt collection." You can view the full product breakdown on this page.

What is the most common complaint issue with CHECKredi of Kentucky, LLC?

The most common issue reported by consumers about CHECKredi of Kentucky, LLC is "Attempts to collect debt not owed." All complaint issues are listed above with their counts.

How do I file a complaint against CHECKredi of Kentucky, LLC?

You can file a complaint against CHECKredi of Kentucky, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about CHECKredi of Kentucky, LLC?

Consumers in 27 states and territories have filed complaints about CHECKredi of Kentucky, LLC with the CFPB.

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026

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