CFPB Consumer Complaint Profile
Collection at Law, Inc. A.P.C.
31 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-08-14
- 31
- Total complaints
- Mid-range
- 9
- Last 12 months
- 93.5%
- Timely response
- Bottom quartile
- 4
- States affected
The verdict
Out of 3,843 financial companies in the CFPB database, Collection at Law, Inc. A.P.C. has accumulated 31 complaints, placing it #2304 by volume. On-time replies land at 93.5%, the 25th percentile for the 100+ complaint peer group.
- #2304
- of 3,843 companies by volume
- 93.5%
- on time (25th pctile)
- Debt collection
- most-complained product
- 4
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Collection at Law, Inc. A.P.C. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
93.5% Around the middle higher than 25% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2015 | 1 |
| 2016 | 2 |
| 2017 | 2 |
| 2018 | 3 |
| 2021 | 1 |
| 2022 | 1 |
| 2023 | 6 |
| 2024 | 6 |
| 2025 | 8 |
| 2026year in progress | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Collection at Law, Inc. A.P.C.
Collection at Law, Inc. A.P.C. carries 31 complaints in the CFPB's database, 9 of them filed within the past 12 months. Consumers spanning 4 states and territories have weighed in, giving this a geographically concentrated footprint. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. The specific issue named most within that category is "Attempts to collect debt not owed," a reasonable starting point for understanding recurring friction.
Collection at Law, Inc. A.P.C.'s timely response rate stands at 93.5%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That is under the 95% benchmark companies are expected to hit, often a precursor to higher dispute rates. Resolved cases drew a formal consumer-dispute rate of 20% - a rough measure of how often the first resolution missed the mark. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 0% rate.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Collection at Law, Inc. A.P.C. have?
The CFPB has logged 31 complaints against Collection at Law, Inc. A.P.C. to date, of which 9 came in over the last 12 months.
Does Collection at Law, Inc. A.P.C. respond to complaints on time?
Collection at Law, Inc. A.P.C. has a 93.5% timely response rate to CFPB complaints.
What product generates the most complaints for Collection at Law, Inc. A.P.C.?
The most complained-about product for Collection at Law, Inc. A.P.C. is "Debt collection." You can view the full product breakdown on this page.
What is the most common complaint issue with Collection at Law, Inc. A.P.C.?
"Attempts to collect debt not owed" is the single most frequently cited issue in complaints against Collection at Law, Inc. A.P.C. - see all issues and counts above.
How do I file a complaint against Collection at Law, Inc. A.P.C.?
You can file a complaint against Collection at Law, Inc. A.P.C. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Collection at Law, Inc. A.P.C.?
Consumers in 4 states and territories have filed complaints about Collection at Law, Inc. A.P.C. with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Collection at Law, Inc. A.P.C.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (20% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.