CFPB Consumer Complaint Profile
Collection Receivables, Inc.
Behind the 171 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-05-15
- 171
- Total complaints
- 84
- Last 12 months
- 98.8%
- Timely response
- 13
- States affected
The verdict
Collection Receivables, Inc. ranks #1028 of 3,848 financial companies by CFPB complaint volume, with 171 complaints on record. It answers 98.8% of complaints on time - above the 93% median for companies with 100+ complaints.
- #1028
- of 3,848 companies by volume
- 98.8%
- answered on time
- Debt collection
- most-complained product
- 13
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2021 | 15 |
| 2022 | 20 |
| 2023 | 14 |
| 2024 | 28 |
| 2025 | 70 |
| 2026 | 24 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Collection Receivables, Inc.
Collection Receivables, Inc. carries 171 complaints in the CFPB's database, 84 of them filed within the past 12 months. Consumers spanning 13 states and territories have weighed in, giving this a geographically concentrated footprint. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Inside that category, "Attempts to collect debt not owed" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
98.8% of CFPB-forwarded complaints against Collection Receivables, Inc. get a reply inside the Bureau's 15-day window. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. Of complaints that were resolved, 14% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Collection Receivables, Inc. have?
171 complaints have been filed against Collection Receivables, Inc. with the CFPB overall - 84 of them in the past year.
Does Collection Receivables, Inc. respond to complaints on time?
Collection Receivables, Inc.'s CFPB timely-response rate is 98.8%. That is a strong response record by CFPB standards.
What product generates the most complaints for Collection Receivables, Inc.?
The most complained-about product for Collection Receivables, Inc. is "Debt collection." You can view the full product breakdown on this page.
What is the most common complaint issue with Collection Receivables, Inc.?
The most common issue reported by consumers about Collection Receivables, Inc. is "Attempts to collect debt not owed." All complaint issues are listed above with their counts.
How do I file a complaint against Collection Receivables, Inc.?
You can file a complaint against Collection Receivables, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Collection Receivables, Inc.?
The CFPB has recorded complaints against Collection Receivables, Inc. from 13 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~171)
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.