CFPB Consumer Complaint Profile
Collection Receivables, Inc.
Behind the CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-08-14
- 171
- Total complaints
- Mid-range
- 84
- Last 12 months
- 98.8%
- Timely response
- Above median
- 13
- States affected
The verdict
Collection Receivables, Inc. ranks #1026 of 3,843 financial companies by CFPB complaint volume. On response speed it sits at the 58th percentile among companies with 100+ complaints.
- Debt collection
- most-complained product
- GA
- state with the most complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Collection Receivables, Inc. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
98.8% Higher than most higher than 58% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2024 to 2025 complete years
- Annual CFPB complaint volume moved from 28 in 2024 to 70 in 2025 (2024 → 2025).
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2021 | 15 |
| 2022 | 20 |
| 2023 | 14 |
| 2024 | 28 |
| 2025 | 70 |
| 2026year in progress | 24 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Collection Receivables, Inc.
Collection Receivables, Inc. draws a geographically concentrated spread of CFPB complaints, filed by consumers in many parts of the country. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Inside that category, "Attempts to collect debt not owed" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
The timely-response measure counts forwarded complaints answered inside the Bureau's 15-day window. This company's rate is at or above the industry benchmark, which suggests its intake and escalation processes are functioning as designed. Relief means the case closed with monetary or non-monetary help for the consumer. Both rates sit in the score card above.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Collection Receivables, Inc. have?
171 complaints have been filed against Collection Receivables, Inc. with the CFPB overall - 84 of them in the past year.
Does Collection Receivables, Inc. respond to complaints on time?
Collection Receivables, Inc.'s CFPB timely-response rate is 98.8%. That is a strong response record by CFPB standards.
What product generates the most complaints for Collection Receivables, Inc.?
The most complained-about product for Collection Receivables, Inc. is "Debt collection." You can view the full product breakdown on this page.
What is the most common complaint issue with Collection Receivables, Inc.?
The most common issue reported by consumers about Collection Receivables, Inc. is "Attempts to collect debt not owed." All complaint issues are listed above with their counts.
How do I file a complaint against Collection Receivables, Inc.?
You can file a complaint against Collection Receivables, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Collection Receivables, Inc.?
The CFPB has recorded complaints against Collection Receivables, Inc. from 13 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.