CFPB Consumer Complaint Profile
Commercial Industries Services Company, Inc.
Consumers have filed 21 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-08-14
- 21
- Total complaints
- Mid-range
- 5
- Last 12 months
- 81%
- Timely response
- Bottom decile
- 10
- States affected
The verdict
Among 3,843 financial companies tracked by CFPB complaint volume, Commercial Industries Services Company, Inc. sits at #2800, with 21 complaints logged. On-time replies land at 81%, the 10th percentile for the 100+ complaint peer group.
- #2800
- of 3,843 companies by volume
- 81%
- on time (10th pctile)
- Debt collection
- most-complained product
- 10
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Commercial Industries Services Company, Inc. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
81% Among the lowest higher than 10% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2018 | 1 |
| 2019 | 1 |
| 2021 | 1 |
| 2022 | 5 |
| 2023 | 3 |
| 2024 | 5 |
| 2025 | 3 |
| 2026year in progress | 2 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Commercial Industries Services Company, Inc.
21 complaints against Commercial Industries Services Company, Inc. appear in the CFPB record, including 5 from the trailing year. The 10 states and territories represented put this footprint in geographically concentrated territory. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. Inside that category, "Attempts to collect debt not owed" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
Within the Bureau's 15-day response window, Commercial Industries Services Company, Inc. posts a 81% reply rate on forwarded complaints. That falls short of the 95% benchmark, a gap that tends to track with more disputes downstream. Among resolved complaints, 0% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Commercial Industries Services Company, Inc. have?
Commercial Industries Services Company, Inc. has 21 total consumer complaints filed with the CFPB, with 5 filed in the last 12 months.
Does Commercial Industries Services Company, Inc. respond to complaints on time?
Commercial Industries Services Company, Inc.'s CFPB timely-response rate is 81%.
What product generates the most complaints for Commercial Industries Services Company, Inc.?
"Debt collection" draws more CFPB complaints against Commercial Industries Services Company, Inc. than any other product - see the full breakdown above.
What is the most common complaint issue with Commercial Industries Services Company, Inc.?
The most common issue reported by consumers about Commercial Industries Services Company, Inc. is "Attempts to collect debt not owed." All complaint issues are listed above with their counts.
How do I file a complaint against Commercial Industries Services Company, Inc.?
You can file a complaint against Commercial Industries Services Company, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Commercial Industries Services Company, Inc.?
The CFPB has recorded complaints against Commercial Industries Services Company, Inc. from 10 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.