CFPB Consumer Complaint Profile
Consuegra & Duffy, P.L.L.C.
What 20 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.
Data updated 2026-08-14
- 20
- Total complaints
- Mid-range
- 8
- Last 12 months
- 100%
- Timely response
- Top decile
- 2
- States affected
The verdict
Consuegra & Duffy, P.L.L.C. ranks #2861 of 3,843 financial companies by CFPB complaint volume, with 20 complaints on record. Its on-time response rate is 100%, the 86th percentile among companies with 100+ complaints.
- #2861
- of 3,843 companies by volume
- 100%
- on time (86th pctile)
- Debt collection
- most-complained product
- 2
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Consuegra & Duffy, P.L.L.C. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
100% Top 14% higher than 86% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2022 | 2 |
| 2023 | 6 |
| 2024 | 4 |
| 2025 | 6 |
| 2026year in progress | 2 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Consuegra & Duffy, P.L.L.C.
The CFPB Consumer Complaint Database has logged 20 complaints against Consuegra & Duffy, P.L.L.C. overall, with 8 of those filed in the trailing 12 months. Reports have come from consumers in 2 states and territories, making this a geographically concentrated complaint footprint. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Inside that category, "Took or threatened to take negative or legal action" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
Within the Bureau's 15-day response window, Consuegra & Duffy, P.L.L.C. posts a 100% reply rate on forwarded complaints. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 0% rate.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Consuegra & Duffy, P.L.L.C. have?
20 complaints have been filed against Consuegra & Duffy, P.L.L.C. with the CFPB overall - 8 of them in the past year.
Does Consuegra & Duffy, P.L.L.C. respond to complaints on time?
Consuegra & Duffy, P.L.L.C. has a 100% timely response rate to CFPB complaints. That puts it among the more responsive companies in the CFPB dataset.
What product generates the most complaints for Consuegra & Duffy, P.L.L.C.?
Among all products tied to Consuegra & Duffy, P.L.L.C., "Debt collection" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Consuegra & Duffy, P.L.L.C.?
The most common issue reported by consumers about Consuegra & Duffy, P.L.L.C. is "Took or threatened to take negative or legal action." All complaint issues are listed above with their counts.
How do I file a complaint against Consuegra & Duffy, P.L.L.C.?
You can file a complaint against Consuegra & Duffy, P.L.L.C. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Consuegra & Duffy, P.L.L.C.?
The CFPB has recorded complaints against Consuegra & Duffy, P.L.L.C. from 2 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.