CFPB Consumer Complaint Profile
Continental Central Credit, Inc.
Consumers have filed 51 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-08-14
- 51
- Total complaints
- Mid-range
- 0
- Last 12 months
- 98%
- Timely response
- Below median
- 20
- States affected
The verdict
Among 3,843 financial companies tracked by CFPB complaint volume, Continental Central Credit, Inc. sits at #1807, with 51 complaints logged. Its on-time response rate is 98%, the 48th percentile among companies with 100+ complaints.
- #1807
- of 3,843 companies by volume
- 98%
- on time (48th pctile)
- Debt collection
- most-complained product
- 20
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Continental Central Credit, Inc. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
98% Around the middle higher than 48% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 4 |
| 2014 | 5 |
| 2015 | 6 |
| 2016 | 7 |
| 2017 | 11 |
| 2018 | 9 |
| 2019 | 2 |
| 2020 | 4 |
| 2021 | 3 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Continental Central Credit, Inc.
51 complaints against Continental Central Credit, Inc. appear in the CFPB record, including 0 from the trailing year. The 20 states and territories represented put this footprint in multi-regional territory. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Attempts to collect debt not owed" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
CFPB-forwarded complaints against Continental Central Credit, Inc. draw a 98% reply rate inside the Bureau's 15-day window. That is at or above benchmark levels, a sign the company handles intake and escalation well. Consumers formally disputed the company's response at a 20% rate among resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 7.8% rate.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Continental Central Credit, Inc. have?
The CFPB has logged 51 complaints against Continental Central Credit, Inc. to date, of which 0 came in over the last 12 months.
Does Continental Central Credit, Inc. respond to complaints on time?
CFPB complaints against Continental Central Credit, Inc. draw a 98% timely-response rate inside the expected window. This is considered excellent.
What product generates the most complaints for Continental Central Credit, Inc.?
"Debt collection" draws more CFPB complaints against Continental Central Credit, Inc. than any other product - see the full breakdown above.
What is the most common complaint issue with Continental Central Credit, Inc.?
"Attempts to collect debt not owed" is the single most frequently cited issue in complaints against Continental Central Credit, Inc. - see all issues and counts above.
How do I file a complaint against Continental Central Credit, Inc.?
You can file a complaint against Continental Central Credit, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Continental Central Credit, Inc.?
Consumers in 20 states and territories have filed complaints about Continental Central Credit, Inc. with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Continental Central Credit, Inc.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (20% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.