CFPB Consumer Complaint Profile
Credit Control Company, Inc.
19 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-08-14
- 19
- Total complaints
- Below average
- 0
- Last 12 months
- 89.5%
- Timely response
- Bottom quartile
- 7
- States affected
The verdict
Out of 3,843 financial companies in the CFPB database, Credit Control Company, Inc. has accumulated 19 complaints, placing it #2935 by volume. It posts a 89.5% on-time response rate, the 17th percentile among companies with 100+ complaints.
- #2935
- of 3,843 companies by volume
- 89.5%
- on time (17th pctile)
- Debt collection
- most-complained product
- 7
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Credit Control Company, Inc. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
89.5% Among the lowest higher than 17% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2018 | 12 |
| 2019 | 2 |
| 2020 | 2 |
| 2021 | 1 |
| 2022 | 2 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Credit Control Company, Inc.
Credit Control Company, Inc. carries 19 complaints in the CFPB's database, 0 of them filed within the past 12 months. Consumers spanning 7 states and territories have weighed in, giving this a geographically concentrated footprint. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. The specific issue named most within that category is "Attempts to collect debt not owed," a reasonable starting point for understanding recurring friction.
Credit Control Company, Inc.'s timely response rate stands at 89.5%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That is under the 95% benchmark companies are expected to hit, often a precursor to higher dispute rates. Among resolved complaints, the consumer-relief closure rate is 5.3%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Credit Control Company, Inc. have?
19 complaints have been filed against Credit Control Company, Inc. with the CFPB overall - 0 of them in the past year.
Does Credit Control Company, Inc. respond to complaints on time?
Credit Control Company, Inc. has a 89.5% timely response rate to CFPB complaints.
What product generates the most complaints for Credit Control Company, Inc.?
The most complained-about product for Credit Control Company, Inc. is "Debt collection." You can view the full product breakdown on this page.
What is the most common complaint issue with Credit Control Company, Inc.?
"Attempts to collect debt not owed" is the single most frequently cited issue in complaints against Credit Control Company, Inc. - see all issues and counts above.
How do I file a complaint against Credit Control Company, Inc.?
You can file a complaint against Credit Control Company, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Credit Control Company, Inc.?
Consumers in 7 states and territories have filed complaints about Credit Control Company, Inc. with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.