CFPB Consumer Complaint Profile
Creditors Specialty Northwest, Inc.
10 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-08-14
- 10
- Total complaints
- Below average
- 3
- Last 12 months
- 80%
- Timely response
- Bottom decile
- 1
- States affected
The verdict
Creditors Specialty Northwest, Inc. ranks #3715 of 3,843 financial companies by CFPB complaint volume, with 10 complaints on record. Its on-time response rate is 80%, the 9th percentile among companies with 100+ complaints.
- #3715
- of 3,843 companies by volume
- 80%
- on time (9th pctile)
- Debt collection
- most-complained product
- 1
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Creditors Specialty Northwest, Inc. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
80% Among the lowest higher than 9% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2018 | 1 |
| 2020 | 2 |
| 2021 | 1 |
| 2022 | 1 |
| 2023 | 1 |
| 2025 | 3 |
| 2026year in progress | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Creditors Specialty Northwest, Inc.
The CFPB Consumer Complaint Database has logged 10 complaints against Creditors Specialty Northwest, Inc. overall, with 3 of those filed in the trailing 12 months. Reports have come from consumers in 1 states and territories, making this a geographically concentrated complaint footprint. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Communication tactics" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
Within the Bureau's 15-day response window, Creditors Specialty Northwest, Inc. posts a 80% reply rate on forwarded complaints. That falls short of the 95% benchmark, a gap that tends to track with more disputes downstream. Among resolved complaints, the consumer-relief closure rate is 0%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Creditors Specialty Northwest, Inc. have?
The CFPB has logged 10 complaints against Creditors Specialty Northwest, Inc. to date, of which 3 came in over the last 12 months.
Does Creditors Specialty Northwest, Inc. respond to complaints on time?
CFPB complaints against Creditors Specialty Northwest, Inc. draw a 80% timely-response rate inside the expected window.
What product generates the most complaints for Creditors Specialty Northwest, Inc.?
"Debt collection" draws more CFPB complaints against Creditors Specialty Northwest, Inc. than any other product - see the full breakdown above.
What is the most common complaint issue with Creditors Specialty Northwest, Inc.?
"Communication tactics" is the single most frequently cited issue in complaints against Creditors Specialty Northwest, Inc. - see all issues and counts above.
How do I file a complaint against Creditors Specialty Northwest, Inc.?
You can file a complaint against Creditors Specialty Northwest, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.