CFPB Consumer Complaint Profile
Cuzco Capital Investment Management, LLC
Behind the 12 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-08-14
- 12
- Total complaints
- Below average
- 1
- Last 12 months
- 100%
- Timely response
- Top decile
- 8
- States affected
The verdict
Among 3,843 financial companies tracked by CFPB complaint volume, Cuzco Capital Investment Management, LLC sits at #3492, with 12 complaints logged. On-time replies land at 100%, the 86th percentile for the 100+ complaint peer group.
- #3492
- of 3,843 companies by volume
- 100%
- on time (86th pctile)
- Debt collection
- most-complained product
- 8
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Cuzco Capital Investment Management, LLC vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
100% Top 14% higher than 86% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2018 | 1 |
| 2019 | 2 |
| 2020 | 1 |
| 2021 | 3 |
| 2022 | 2 |
| 2024 | 1 |
| 2025 | 1 |
| 2026year in progress | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Cuzco Capital Investment Management, LLC
The CFPB Consumer Complaint Database has logged 12 complaints against Cuzco Capital Investment Management, LLC overall, with 1 of those filed in the trailing 12 months. Reports have come from consumers in 8 states and territories, making this a geographically concentrated complaint footprint. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Attempts to collect debt not owed" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
Within the Bureau's 15-day response window, Cuzco Capital Investment Management, LLC posts a 100% reply rate on forwarded complaints. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. Among resolved complaints, the consumer-relief closure rate is 0%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Cuzco Capital Investment Management, LLC have?
Cuzco Capital Investment Management, LLC has 12 total consumer complaints filed with the CFPB, with 1 filed in the last 12 months.
Does Cuzco Capital Investment Management, LLC respond to complaints on time?
CFPB complaints against Cuzco Capital Investment Management, LLC draw a 100% timely-response rate inside the expected window. This is considered excellent.
What product generates the most complaints for Cuzco Capital Investment Management, LLC?
"Debt collection" draws more CFPB complaints against Cuzco Capital Investment Management, LLC than any other product - see the full breakdown above.
What is the most common complaint issue with Cuzco Capital Investment Management, LLC?
"Attempts to collect debt not owed" is the single most frequently cited issue in complaints against Cuzco Capital Investment Management, LLC - see all issues and counts above.
How do I file a complaint against Cuzco Capital Investment Management, LLC?
You can file a complaint against Cuzco Capital Investment Management, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Cuzco Capital Investment Management, LLC?
The CFPB has recorded complaints against Cuzco Capital Investment Management, LLC from 8 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.