CFPB Consumer Complaint Profile

D&A Services, LLC

What 343 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.

Data updated 2026-05-15

343
Total complaints
57
Last 12 months
93.3%
Timely response
44
States affected

The verdict

Out of 3,848 financial companies in the CFPB database, D&A Services, LLC has accumulated 343 complaints, placing it #639 by volume. Its on-time response rate is 93.3%, ahead of the 93% median among companies with 100+ complaints.

#639
of 3,848 companies by volume
93.3%
answered on time
Debt collection
most-complained product
44
states with complaints
D&A Services, LLC timely response rate 93.3%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - Credit card debt 123
Debt collection - I do not know 90
Debt collection - Credit card 53
Debt collection - Other (i.e. phone, health club, etc.) 14
Debt collection - Other debt 11
Credit reporting or other personal consumer reports - Credit reporting 10
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 9
Debt collection - Payday loan debt 8
Debt collection - Medical debt 5
Debt collection - Medical 4

Top Issues

1.Attempts to collect debt not owed 78
2.Communication tactics 66
3.Written notification about debt 36
4.False statements or representation 30
5.Disclosure verification of debt 28
6.Cont'd attempts collect debt not owed 23
7.Took or threatened to take negative or legal action 22
8.Threatened to contact someone or share information improperly 13
9.Improper contact or sharing of info 13
10.Improper use of your report 8

Complaints by Year

Year Complaints
2013 6
2014 25
2015 33
2016 38
2017 16
2018 29
2019 13
2020 16
2021 29
2022 21
2023 24
2024 29
2025 56
2026 8

Complaints by State (Top 15)

California 33
Florida 31
Texas 26
Georgia 24
New York 17
Virginia 17
Illinois 16
Pennsylvania 14
New Jersey 13
Ohio 10
Massachusetts 9
Indiana 9
North Carolina 8
Arizona 8
Michigan 7

Company Responses

Closed with explanation 332
Closed 10
Closed with monetary relief 1

What the CFPB Complaint Record Shows for D&A Services, LLC

343 complaints against D&A Services, LLC appear in the CFPB record, including 57 from the trailing year. The 44 states and territories represented put this footprint in nationwide territory. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. The specific issue named most within that category is "Attempts to collect debt not owed," a reasonable starting point for understanding recurring friction.

D&A Services, LLC's timely response rate stands at 93.3%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That is under the 95% benchmark companies are expected to hit, often a precursor to higher dispute rates. Consumers formally disputed the company's response in 10.2% of resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Among resolved complaints, 0.3% closed with the consumer receiving monetary or non-monetary relief.

How to read complaint counts

Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does D&A Services, LLC have?

343 complaints have been filed against D&A Services, LLC with the CFPB overall - 57 of them in the past year.

Does D&A Services, LLC respond to complaints on time?

D&A Services, LLC's CFPB timely-response rate is 93.3%.

What product generates the most complaints for D&A Services, LLC?

The most complained-about product for D&A Services, LLC is "Debt collection." You can view the full product breakdown on this page.

What is the most common complaint issue with D&A Services, LLC?

Consumers most often cite "Attempts to collect debt not owed" when complaining about D&A Services, LLC; the full issue list with counts is above.

How do I file a complaint against D&A Services, LLC?

You can file a complaint against D&A Services, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about D&A Services, LLC?

Consumers in 44 states and territories have filed complaints about D&A Services, LLC with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

Similar Companies

Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026