CFPB Consumer Complaint Profile

Delivery Financial Services, LLC

Consumers have filed 55 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.

Data updated 2026-08-14

55
Total complaints
Mid-range
3
Last 12 months
96.4%
Timely response
Below median
13
States affected

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The verdict

Delivery Financial Services, LLC ranks #1743 of 3,843 financial companies by CFPB complaint volume, with 55 complaints on record. On-time replies land at 96.4%, the 36th percentile for the 100+ complaint peer group.

#1743
of 3,843 companies by volume
96.4%
on time (36th pctile)
Debt collection
most-complained product
13
states with complaints
F
PlainCredit Trust Score
37/100
Delivery Financial Services, LLC · 2 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response C 96.4%
Share of complaints answered within the CFPB response window
Dispute Rate N/A N/A
Dispute field not reported for this company
Relief Rate F 0.0%
Share of complaints closed with monetary or non-monetary relief

Delivery Financial Services, LLC vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

96.4% Around the middle higher than 36% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Delivery Financial Services, LLC timely response rate 96.4%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - Medical debt 31
Debt collection - I do not know 11
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 8
Debt collection - Other debt 3
Debt collection - Credit card debt 2

Top Issues

1.Attempts to collect debt not owed 22
2.Written notification about debt 18
3.Problem with a credit reporting company's investigation into an existing problem 5
4.Took or threatened to take negative or legal action 3
5.False statements or representation 3
6.Incorrect information on your report 3
7.Communication tactics 1

Complaints by Year

Year Complaints
2020 9
2021 20
2022 18
2023 3
2024 2
2025 3

Complaints by State (Top 15)

Arizona 27
Oklahoma 9
California 3
Illinois 2
Ohio 2
Texas 2
Florida 2
Colorado 2
Alabama 1
Minnesota 1
New Jersey 1
Washington 1
Mississippi 1

Company Responses

Closed with explanation 55

What the CFPB Complaint Record Shows for Delivery Financial Services, LLC

55 complaints against Delivery Financial Services, LLC appear in the CFPB record, including 3 from the trailing year. The 13 states and territories represented put this footprint in geographically concentrated territory. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Within that category, the most frequently cited specific issue is "Attempts to collect debt not owed" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

CFPB-forwarded complaints against Delivery Financial Services, LLC draw a 96.4% reply rate inside the Bureau's 15-day window. That clears the industry benchmark, pointing to intake and escalation processes that are working as intended. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 0% rate.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Delivery Financial Services, LLC have?

Delivery Financial Services, LLC has 55 total consumer complaints filed with the CFPB, with 3 filed in the last 12 months.

Does Delivery Financial Services, LLC respond to complaints on time?

Delivery Financial Services, LLC has a 96.4% timely response rate to CFPB complaints. This is considered excellent.

What product generates the most complaints for Delivery Financial Services, LLC?

The most complained-about product for Delivery Financial Services, LLC is "Debt collection." You can view the full product breakdown on this page.

What is the most common complaint issue with Delivery Financial Services, LLC?

Consumers most often cite "Attempts to collect debt not owed" when complaining about Delivery Financial Services, LLC; the full issue list with counts is above.

How do I file a complaint against Delivery Financial Services, LLC?

You can file a complaint against Delivery Financial Services, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Delivery Financial Services, LLC?

Consumers in 13 states and territories have filed complaints about Delivery Financial Services, LLC with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

Also handles Debt collection

Other companies with the same primary CFPB product category on file.

Source: CFPB Consumer Complaint Database Data through March 2026