CFPB Consumer Complaint Profile
Diverse Financial Enterprises
Behind the 10 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-08-14
- 10
- Total complaints
- Below average
- 0
- Last 12 months
- 30%
- Timely response
- Bottom decile
- 6
- States affected
The verdict
10 CFPB complaints put Diverse Financial Enterprises at #3715 out of 3,843 financial companies ranked by complaint volume. Its on-time response rate is 30%, the 2nd percentile among companies with 100+ complaints.
- #3715
- of 3,843 companies by volume
- 30%
- on time (2nd pctile)
- Debt collection
- most-complained product
- 6
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Diverse Financial Enterprises vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
30% Among the lowest higher than 2% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2014 | 4 |
| 2016 | 1 |
| 2017 | 2 |
| 2018 | 1 |
| 2019 | 1 |
| 2022 | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Diverse Financial Enterprises
The CFPB Consumer Complaint Database has logged 10 complaints against Diverse Financial Enterprises overall, with 0 of those filed in the trailing 12 months. Reports have come from consumers in 6 states and territories, making this a geographically concentrated complaint footprint. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Communication tactics" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
Diverse Financial Enterprises's timely response rate stands at 30%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That is far under the 95% benchmark - a material red flag, since late or missing responses are among the strongest predictors of CFPB supervisory interest. Resolved cases drew a formal consumer-dispute rate of 20% - a rough measure of how often the first resolution missed the mark. Among resolved complaints, 0% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Diverse Financial Enterprises have?
Diverse Financial Enterprises has 10 total consumer complaints filed with the CFPB, with 0 filed in the last 12 months.
Does Diverse Financial Enterprises respond to complaints on time?
CFPB complaints against Diverse Financial Enterprises draw a 30% timely-response rate inside the expected window. That falls well short of the 95% benchmark most companies clear.
What product generates the most complaints for Diverse Financial Enterprises?
The most complained-about product for Diverse Financial Enterprises is "Debt collection." You can view the full product breakdown on this page.
What is the most common complaint issue with Diverse Financial Enterprises?
"Communication tactics" is the single most frequently cited issue in complaints against Diverse Financial Enterprises - see all issues and counts above.
How do I file a complaint against Diverse Financial Enterprises?
You can file a complaint against Diverse Financial Enterprises directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Diverse Financial Enterprises?
The CFPB has recorded complaints against Diverse Financial Enterprises from 6 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Diverse Financial Enterprises: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (20% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.