CFPB Consumer Complaint Profile

Dsr Holdings Group, LLC

What 65 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.

65
Total complaints
27
Last 12 months
76.9%
Timely response
24
States affected

The verdict

Dsr Holdings Group, LLC ranks #1606 of 3,848 financial companies by CFPB complaint volume, with 65 complaints on record. It answers 76.9% of complaints on time — below the 93% median for companies with 100+ complaints.

#1606
of 3,848 companies by volume
76.9%
answered on time
Debt collection
most-complained product
24
states with complaints
Dsr Holdings Group, LLC timely response rate 76.9%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Complaints by Product

Debt collection — I do not know 35
Debt collection — Payday loan debt 12
Debt collection — Other debt 8
Debt collection — Credit card debt 4
Credit reporting or other personal consumer reports — Credit reporting 2
Debt collection — Medical debt 2
Payday loan, title loan, personal loan, or advance loan — Payday loan 1
Debt or credit management — Debt settlement 1

Top Issues

1.Communication tactics 26
2.Electronic communications 13
3.Attempts to collect debt not owed 6
4.Threatened to contact someone or share information improperly 6
5.Took or threatened to take negative or legal action 4
6.Written notification about debt 3
7.False statements or representation 3
8.Incorrect information on your report 1
9.Struggling to pay your loan 1
10.Problem with a company's investigation into an existing problem 1

Complaints by Year

Year Complaints
2024 31
2025 33
2026 1

Complaints by State (Top 15)

Texas 10
Wisconsin 7
Georgia 7
Florida 5
Missouri 4
Indiana 3
California 3
Kentucky 3
Virginia 3
Ohio 2
Alabama 2
Arizona 2
Colorado 2
South Carolina 2
Illinois 1

Company Responses

Closed with explanation 65

What the CFPB Complaint Record Shows for Dsr Holdings Group, LLC

The CFPB Consumer Complaint Database has logged 65 complaints against Dsr Holdings Group, LLC overall, with 27 of those filed in the trailing 12 months. Reports have come from consumers in 24 states and territories, making this a multi-regional complaint footprint. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Communication tactics" — a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

Dsr Holdings Group, LLC's timely response rate stands at 76.9%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That is well below the 95% industry benchmark and is a material red flag — late or missing responses are one of the strongest predictors of CFPB supervisory interest. Of complaints that were resolved, 0% closed with some form of monetary or non-monetary relief to the consumer.

Complaint counts alone do not tell the full story — larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Dsr Holdings Group, LLC have?

Dsr Holdings Group, LLC has 65 total consumer complaints filed with the CFPB, with 27 filed in the last 12 months.

Does Dsr Holdings Group, LLC respond to complaints on time?

Dsr Holdings Group, LLC has a 76.9% timely response rate to CFPB complaints. This is below the typical industry benchmark of 95%.

What product generates the most complaints for Dsr Holdings Group, LLC?

The most complained-about product for Dsr Holdings Group, LLC is "Debt collection." You can view the full product breakdown on this page.

What is the most common complaint issue with Dsr Holdings Group, LLC?

The most common issue reported by consumers about Dsr Holdings Group, LLC is "Communication tactics." All complaint issues are listed above with their counts.

How do I file a complaint against Dsr Holdings Group, LLC?

You can file a complaint against Dsr Holdings Group, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Dsr Holdings Group, LLC?

Consumers in 24 states and territories have filed complaints about Dsr Holdings Group, LLC with the CFPB.

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026

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