CFPB Consumer Complaint Profile

Dsr Holdings Group, LLC

Behind the 65 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.

Data updated 2026-08-14

65
Total complaints
Mid-range
27
Last 12 months
76.9%
Timely response
Bottom decile
24
States affected

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The verdict

Out of 3,843 financial companies in the CFPB database, Dsr Holdings Group, LLC has accumulated 65 complaints, placing it #1604 by volume. Its on-time response rate is 76.9%, the 8th percentile among companies with 100+ complaints.

#1604
of 3,843 companies by volume
76.9%
on time (8th pctile)
Debt collection
most-complained product
24
states with complaints
F
PlainCredit Trust Score
18/100
Dsr Holdings Group, LLC · 2 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response F 76.9%
Share of complaints answered within the CFPB response window
Dispute Rate N/A N/A
Dispute field not reported for this company
Relief Rate F 0.0%
Share of complaints closed with monetary or non-monetary relief

Dsr Holdings Group, LLC vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

76.9% Among the lowest higher than 8% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Dsr Holdings Group, LLC timely response rate 76.9%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - I do not know 35
Debt collection - Payday loan debt 12
Debt collection - Other debt 8
Debt collection - Credit card debt 4
Credit reporting or other personal consumer reports - Credit reporting 2
Debt collection - Medical debt 2
Payday loan, title loan, personal loan, or advance loan - Payday loan 1
Debt or credit management - Debt settlement 1

Top Issues

1.Communication tactics 26
2.Electronic communications 13
3.Attempts to collect debt not owed 6
4.Threatened to contact someone or share information improperly 6
5.Took or threatened to take negative or legal action 4
6.Written notification about debt 3
7.False statements or representation 3
8.Incorrect information on your report 1
9.Struggling to pay your loan 1
10.Problem with a company's investigation into an existing problem 1

Complaints by Year

Year Complaints
2024 31
2025 33
2026year in progress 1

Complaints by State (Top 15)

Texas 10
Wisconsin 7
Georgia 7
Florida 5
Missouri 4
Indiana 3
California 3
Kentucky 3
Virginia 3
Ohio 2
Alabama 2
Arizona 2
Colorado 2
South Carolina 2
Illinois 1

Company Responses

Closed with explanation 65

What the CFPB Complaint Record Shows for Dsr Holdings Group, LLC

The CFPB Consumer Complaint Database has logged 65 complaints against Dsr Holdings Group, LLC overall, with 27 of those filed in the trailing 12 months. Reports have come from consumers in 24 states and territories, making this a multi-regional complaint footprint. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. The specific issue named most within that category is "Communication tactics," a reasonable starting point for understanding recurring friction.

Within the Bureau's 15-day response window, Dsr Holdings Group, LLC posts a 76.9% reply rate on forwarded complaints. That trails the 95% benchmark badly, a red flag given how strongly late or missing responses predict CFPB supervisory attention. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 0% rate.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Dsr Holdings Group, LLC have?

65 complaints have been filed against Dsr Holdings Group, LLC with the CFPB overall - 27 of them in the past year.

Does Dsr Holdings Group, LLC respond to complaints on time?

CFPB complaints against Dsr Holdings Group, LLC draw a 76.9% timely-response rate inside the expected window. That falls well short of the 95% benchmark most companies clear.

What product generates the most complaints for Dsr Holdings Group, LLC?

"Debt collection" draws more CFPB complaints against Dsr Holdings Group, LLC than any other product - see the full breakdown above.

What is the most common complaint issue with Dsr Holdings Group, LLC?

"Communication tactics" is the single most frequently cited issue in complaints against Dsr Holdings Group, LLC - see all issues and counts above.

How do I file a complaint against Dsr Holdings Group, LLC?

You can file a complaint against Dsr Holdings Group, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Dsr Holdings Group, LLC?

The CFPB has recorded complaints against Dsr Holdings Group, LLC from 24 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.

Also handles Debt collection

Other companies with the same primary CFPB product category on file.

Source: CFPB Consumer Complaint Database Data through March 2026