CFPB Consumer Complaint Profile
Dyck-O'Neal, Inc.
274 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-05-15
- 274
- Total complaints
- 8
- Last 12 months
- 93.8%
- Timely response
- 34
- States affected
The verdict
Among 3,848 financial companies tracked by CFPB complaint volume, Dyck-O'Neal, Inc. sits at #746, with 274 complaints logged. Its on-time response rate is 93.8%, ahead of the 93% median among companies with 100+ complaints.
- #746
- of 3,848 companies by volume
- 93.8%
- answered on time
- Debt collection
- most-complained product
- 34
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 1 |
| 2014 | 41 |
| 2015 | 28 |
| 2016 | 37 |
| 2017 | 28 |
| 2018 | 22 |
| 2019 | 29 |
| 2020 | 28 |
| 2021 | 13 |
| 2022 | 13 |
| 2023 | 14 |
| 2024 | 9 |
| 2025 | 10 |
| 2026 | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Dyck-O'Neal, Inc.
274 complaints against Dyck-O'Neal, Inc. appear in the CFPB record, including 8 from the trailing year. The 34 states and territories represented put this footprint in multi-regional territory. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. The specific issue named most within that category is "Attempts to collect debt not owed," a reasonable starting point for understanding recurring friction.
Within the Bureau's 15-day response window, Dyck-O'Neal, Inc. answers 93.8% of forwarded complaints. That is under the 95% benchmark companies are expected to hit, often a precursor to higher dispute rates. Consumers formally disputed the company's response in 29.4% of resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Among resolved complaints, 1.5% closed with the consumer receiving monetary or non-monetary relief.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Dyck-O'Neal, Inc. have?
274 complaints have been filed against Dyck-O'Neal, Inc. with the CFPB overall - 8 of them in the past year.
Does Dyck-O'Neal, Inc. respond to complaints on time?
Dyck-O'Neal, Inc.'s CFPB timely-response rate is 93.8%.
What product generates the most complaints for Dyck-O'Neal, Inc.?
"Debt collection" draws more CFPB complaints against Dyck-O'Neal, Inc. than any other product - see the full breakdown above.
What is the most common complaint issue with Dyck-O'Neal, Inc.?
The most common issue reported by consumers about Dyck-O'Neal, Inc. is "Attempts to collect debt not owed." All complaint issues are listed above with their counts.
How do I file a complaint against Dyck-O'Neal, Inc.?
You can file a complaint against Dyck-O'Neal, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Dyck-O'Neal, Inc.?
Consumers in 34 states and territories have filed complaints about Dyck-O'Neal, Inc. with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~274)
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.