CFPB Consumer Complaint Profile

R.A.Rogers, Inc.

Consumers have filed 274 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.

Data updated 2026-05-15

274
Total complaints
56
Last 12 months
99.3%
Timely response
32
States affected

The verdict

Out of 3,848 financial companies in the CFPB database, R.A.Rogers, Inc. has accumulated 274 complaints, placing it #746 by volume. 99.3% of its complaints get an on-time reply, beating the 93% median for the 100+ complaint peer group.

#746
of 3,848 companies by volume
99.3%
answered on time
Debt collection
most-complained product
32
states with complaints
R.A.Rogers, Inc. timely response rate 99.3%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - I do not know 91
Debt collection - Other debt 50
Debt collection - Credit card debt 36
Credit reporting or other personal consumer reports - Credit reporting 31
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 19
Debt collection - Auto debt 16
Debt collection - Other (i.e. phone, health club, etc.) 12
Debt collection - Credit card 6
Debt collection - Medical debt 5
Debt collection - Auto 4

Top Issues

1.Attempts to collect debt not owed 81
2.Written notification about debt 45
3.Incorrect information on your report 39
4.False statements or representation 32
5.Communication tactics 18
6.Cont'd attempts collect debt not owed 15
7.Took or threatened to take negative or legal action 13
8.Disclosure verification of debt 12
9.Improper use of your report 6
10.Threatened to contact someone or share information improperly 4

Complaints by Year

Year Complaints
2014 6
2015 8
2016 14
2017 16
2018 10
2019 16
2020 17
2021 25
2022 5
2023 32
2024 40
2025 82
2026 3

Complaints by State (Top 15)

Maryland 57
Virginia 42
Florida 23
Texas 20
Georgia 20
New Jersey 13
New York 11
Illinois 10
Pennsylvania 9
New Mexico 8
California 7
District of Columbia 7
Delaware 6
South Carolina 5
Arizona 5

Company Responses

Closed with explanation 271
Closed 3

What the CFPB Complaint Record Shows for R.A.Rogers, Inc.

R.A.Rogers, Inc. carries 274 complaints in the CFPB's database, 56 of them filed within the past 12 months. Consumers spanning 32 states and territories have weighed in, giving this a multi-regional footprint. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. Within that category, the most frequently cited specific issue is "Attempts to collect debt not owed" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

Within the Bureau's 15-day response window, R.A.Rogers, Inc. answers 99.3% of forwarded complaints. That is at or above benchmark levels, a sign the company handles intake and escalation well. The company's response was formally disputed in 9.4% of resolved cases, indicating how frequently the initial fix fell short. 0% of resolved complaints ended with some monetary or non-monetary relief for the consumer.

How to read complaint counts

Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does R.A.Rogers, Inc. have?

274 complaints have been filed against R.A.Rogers, Inc. with the CFPB overall - 56 of them in the past year.

Does R.A.Rogers, Inc. respond to complaints on time?

99.3% of the CFPB complaints against R.A.Rogers, Inc. get a response within the expected window. This is considered excellent.

What product generates the most complaints for R.A.Rogers, Inc.?

Among all products tied to R.A.Rogers, Inc., "Debt collection" accounts for the largest share of complaints (full breakdown above).

What is the most common complaint issue with R.A.Rogers, Inc.?

The most common issue reported by consumers about R.A.Rogers, Inc. is "Attempts to collect debt not owed." All complaint issues are listed above with their counts.

How do I file a complaint against R.A.Rogers, Inc.?

You can file a complaint against R.A.Rogers, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about R.A.Rogers, Inc.?

Consumers in 32 states and territories have filed complaints about R.A.Rogers, Inc. with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

Similar Companies

Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026

Read our methodology - how this data is sourced, computed, and verified.