CFPB Consumer Complaint Profile

Elevate Recoveries, LLC

Consumers have filed 352 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.

Data updated 2026-08-14

352
Total complaints
Above average
51
Last 12 months
96.6%
Timely response
Below median
31
States affected

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The verdict

Elevate Recoveries, LLC ranks #626 of 3,843 financial companies by CFPB complaint volume, with 352 complaints on record. On-time replies land at 96.6%, the 36th percentile for the 100+ complaint peer group.

#626
of 3,843 companies by volume
96.6%
on time (36th pctile)
Debt collection
most-complained product
31
states with complaints
F
PlainCredit Trust Score
38/100
Elevate Recoveries, LLC · 2 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response C 96.6%
Share of complaints answered within the CFPB response window
Dispute Rate N/A N/A
Dispute field not reported for this company
Relief Rate F 0.0%
Share of complaints closed with monetary or non-monetary relief

Elevate Recoveries, LLC vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

96.6% Around the middle higher than 36% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

What changed

CFPB Consumer Complaint Database 2024 to 2025 complete years

  • Annual CFPB complaint volume moved from 93 in 2024 to 56 in 2025 (2024 → 2025).

See the full year-over-year release diff

Elevate Recoveries, LLC timely response rate 96.6%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - Medical debt 157
Debt collection - I do not know 89
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 46
Credit reporting or other personal consumer reports - Credit reporting 44
Debt collection - Credit card debt 7
Debt collection - Other debt 6
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services 1
Credit card - General-purpose credit card or charge card 1
Debt collection - Federal student loan debt 1

Top Issues

1.Attempts to collect debt not owed 128
2.Written notification about debt 69
3.Incorrect information on your report 48
4.Took or threatened to take negative or legal action 25
5.Improper use of your report 22
6.False statements or representation 18
7.Communication tactics 17
8.Problem with a credit reporting company's investigation into an existing problem 10
9.Problem with a company's investigation into an existing problem 7
10.Credit monitoring or identity theft protection services 2

Complaints by Year

Year Complaints
2018 2
2019 3
2020 10
2021 69
2022 66
2023 41
2024 93
2025 56
2026year in progress 12

Complaints by State (Top 15)

Florida 116
Texas 84
Georgia 28
Tennessee 18
Virginia 15
Ohio 14
Alabama 7
North Carolina 7
Pennsylvania 7
Louisiana 6
South Carolina 6
Oklahoma 5
Illinois 5
Michigan 5
California 3

Company Responses

Closed with explanation 352

What the CFPB Complaint Record Shows for Elevate Recoveries, LLC

352 complaints against Elevate Recoveries, LLC appear in the CFPB record, including 51 from the trailing year. The 31 states and territories represented put this footprint in multi-regional territory. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. The specific issue named most within that category is "Attempts to collect debt not owed," a reasonable starting point for understanding recurring friction.

CFPB-forwarded complaints against Elevate Recoveries, LLC draw a 96.6% reply rate inside the Bureau's 15-day window. That clears the industry benchmark, pointing to intake and escalation processes that are working as intended. Among resolved complaints, the consumer-relief closure rate is 0%.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Elevate Recoveries, LLC have?

352 complaints have been filed against Elevate Recoveries, LLC with the CFPB overall - 51 of them in the past year.

Does Elevate Recoveries, LLC respond to complaints on time?

Elevate Recoveries, LLC's CFPB timely-response rate is 96.6%. That puts it among the more responsive companies in the CFPB dataset.

What product generates the most complaints for Elevate Recoveries, LLC?

The most complained-about product for Elevate Recoveries, LLC is "Debt collection." You can view the full product breakdown on this page.

What is the most common complaint issue with Elevate Recoveries, LLC?

The most common issue reported by consumers about Elevate Recoveries, LLC is "Attempts to collect debt not owed." All complaint issues are listed above with their counts.

How do I file a complaint against Elevate Recoveries, LLC?

You can file a complaint against Elevate Recoveries, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Elevate Recoveries, LLC?

Elevate Recoveries, LLC has drawn CFPB complaints from 31 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.

Also handles Debt collection

Other companies with the same primary CFPB product category on file.

Source: CFPB Consumer Complaint Database Data through March 2026