CFPB Consumer Complaint Profile
Elite Financial Services, Inc.
Behind the 46 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-08-14
- 46
- Total complaints
- Mid-range
- 3
- Last 12 months
- 63%
- Timely response
- Bottom decile
- 17
- States affected
The verdict
Among 3,843 financial companies tracked by CFPB complaint volume, Elite Financial Services, Inc. sits at #1915, with 46 complaints logged. Its on-time response rate is 63%, the 4th percentile among companies with 100+ complaints.
- #1915
- of 3,843 companies by volume
- 63%
- on time (4th pctile)
- Debt collection
- most-complained product
- 17
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Elite Financial Services, Inc. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
63% Among the lowest higher than 4% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2014 | 3 |
| 2015 | 7 |
| 2016 | 3 |
| 2017 | 4 |
| 2018 | 9 |
| 2019 | 5 |
| 2020 | 4 |
| 2021 | 3 |
| 2024 | 5 |
| 2025 | 3 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Elite Financial Services, Inc.
46 complaints against Elite Financial Services, Inc. appear in the CFPB record, including 3 from the trailing year. The 17 states and territories represented put this footprint in multi-regional territory. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Within that category, the most frequently cited specific issue is "Communication tactics" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
Within the Bureau's 15-day response window, Elite Financial Services, Inc. posts a 63% reply rate on forwarded complaints. That is far under the 95% benchmark - a material red flag, since late or missing responses are among the strongest predictors of CFPB supervisory interest. Resolved cases drew a formal consumer-dispute rate of 20% - a rough measure of how often the first resolution missed the mark. Among resolved complaints, 2.2% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Elite Financial Services, Inc. have?
46 complaints have been filed against Elite Financial Services, Inc. with the CFPB overall - 3 of them in the past year.
Does Elite Financial Services, Inc. respond to complaints on time?
Elite Financial Services, Inc. has a 63% timely response rate to CFPB complaints. This is below the typical industry benchmark of 95%.
What product generates the most complaints for Elite Financial Services, Inc.?
The most complained-about product for Elite Financial Services, Inc. is "Debt collection." You can view the full product breakdown on this page.
What is the most common complaint issue with Elite Financial Services, Inc.?
The most common issue reported by consumers about Elite Financial Services, Inc. is "Communication tactics." All complaint issues are listed above with their counts.
How do I file a complaint against Elite Financial Services, Inc.?
You can file a complaint against Elite Financial Services, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Elite Financial Services, Inc.?
Elite Financial Services, Inc. has drawn CFPB complaints from 17 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Elite Financial Services, Inc.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (20% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.