CFPB Consumer Complaint Profile
Fidelity Properties Inc.
Behind the 151 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-08-14
- 151
- Total complaints
- Mid-range
- 27
- Last 12 months
- 98%
- Timely response
- Below median
- 13
- States affected
The verdict
Fidelity Properties Inc. ranks #1092 of 3,843 financial companies by CFPB complaint volume, with 151 complaints on record. Its on-time response rate is 98%, the 48th percentile among companies with 100+ complaints.
- #1092
- of 3,843 companies by volume
- 98%
- on time (48th pctile)
- Debt collection
- most-complained product
- 13
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Fidelity Properties Inc. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
98% Around the middle higher than 48% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2024 to 2025 complete years
- Annual CFPB complaint volume moved from 12 in 2024 to 31 in 2025 (2024 → 2025).
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 2 |
| 2014 | 1 |
| 2015 | 7 |
| 2016 | 8 |
| 2017 | 10 |
| 2018 | 6 |
| 2019 | 3 |
| 2020 | 14 |
| 2021 | 19 |
| 2022 | 25 |
| 2023 | 10 |
| 2024 | 12 |
| 2025 | 31 |
| 2026year in progress | 3 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Fidelity Properties Inc.
The CFPB Consumer Complaint Database has logged 151 complaints against Fidelity Properties Inc. overall, with 27 of those filed in the trailing 12 months. Reports have come from consumers in 13 states and territories, making this a geographically concentrated complaint footprint. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Inside that category, "Attempts to collect debt not owed" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
Fidelity Properties Inc.'s timely response rate stands at 98%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That clears the industry benchmark, pointing to intake and escalation processes that are working as intended. The company's response carried a 20% formal-dispute rate on resolved cases, indicating how frequently the initial fix fell short. Among resolved complaints, 0% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Fidelity Properties Inc. have?
151 complaints have been filed against Fidelity Properties Inc. with the CFPB overall - 27 of them in the past year.
Does Fidelity Properties Inc. respond to complaints on time?
CFPB complaints against Fidelity Properties Inc. draw a 98% timely-response rate inside the expected window. That puts it among the more responsive companies in the CFPB dataset.
What product generates the most complaints for Fidelity Properties Inc.?
Among all products tied to Fidelity Properties Inc., "Debt collection" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Fidelity Properties Inc.?
The most common issue reported by consumers about Fidelity Properties Inc. is "Attempts to collect debt not owed." All complaint issues are listed above with their counts.
How do I file a complaint against Fidelity Properties Inc.?
You can file a complaint against Fidelity Properties Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Fidelity Properties Inc.?
Consumers in 13 states and territories have filed complaints about Fidelity Properties Inc. with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Fidelity Properties Inc.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (20% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.