CFPB Consumer Complaint Profile

Fidelity Properties Inc.

Behind the 151 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.

Data updated 2026-05-15

151
Total complaints
27
Last 12 months
98%
Timely response
13
States affected

The verdict

Fidelity Properties Inc. ranks #1094 of 3,848 financial companies by CFPB complaint volume, with 151 complaints on record. Its on-time response rate is 98%, ahead of the 93% median among companies with 100+ complaints.

#1094
of 3,848 companies by volume
98%
answered on time
Debt collection
most-complained product
13
states with complaints
Fidelity Properties Inc. timely response rate 98.0%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - Medical debt 69
Debt collection - I do not know 28
Debt collection - Credit card debt 19
Debt collection - Medical 16
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 6
Debt collection - Other debt 5
Credit reporting or other personal consumer reports - Credit reporting 4
Credit reporting 2
Debt collection - Other (i.e. phone, health club, etc.) 1
Debt collection - Rental debt 1

Top Issues

1.Attempts to collect debt not owed 62
2.Written notification about debt 31
3.False statements or representation 13
4.Took or threatened to take negative or legal action 10
5.Communication tactics 9
6.Incorrect information on your report 6
7.Cont'd attempts collect debt not owed 6
8.Disclosure verification of debt 4
9.Problem with a credit reporting company's investigation into an existing problem 3
10.Incorrect information on credit report 2

Complaints by Year

Year Complaints
2013 2
2014 1
2015 7
2016 8
2017 10
2018 6
2019 3
2020 14
2021 19
2022 25
2023 10
2024 12
2025 31
2026 3

Complaints by State (Top 15)

Ohio 110
West Virginia 10
Pennsylvania 7
Georgia 6
Florida 4
Michigan 3
California 2
Texas 2
South Carolina 2
Indiana 2
Alabama 1
North Dakota 1
New Mexico 1

Company Responses

Closed with explanation 151

What the CFPB Complaint Record Shows for Fidelity Properties Inc.

The CFPB Consumer Complaint Database has logged 151 complaints against Fidelity Properties Inc. overall, with 27 of those filed in the trailing 12 months. Reports have come from consumers in 13 states and territories, making this a geographically concentrated complaint footprint. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Inside that category, "Attempts to collect debt not owed" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.

Fidelity Properties Inc.'s timely response rate stands at 98%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That clears the industry benchmark, pointing to intake and escalation processes that are working as intended. The company's response was formally disputed in 20% of resolved cases, indicating how frequently the initial fix fell short. Of complaints that were resolved, 0% closed with some form of monetary or non-monetary relief to the consumer.

How to read complaint counts

Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Fidelity Properties Inc. have?

151 complaints have been filed against Fidelity Properties Inc. with the CFPB overall - 27 of them in the past year.

Does Fidelity Properties Inc. respond to complaints on time?

98% of the CFPB complaints against Fidelity Properties Inc. get a response within the expected window. That puts it among the more responsive companies in the CFPB dataset.

What product generates the most complaints for Fidelity Properties Inc.?

Among all products tied to Fidelity Properties Inc., "Debt collection" accounts for the largest share of complaints (full breakdown above).

What is the most common complaint issue with Fidelity Properties Inc.?

The most common issue reported by consumers about Fidelity Properties Inc. is "Attempts to collect debt not owed." All complaint issues are listed above with their counts.

How do I file a complaint against Fidelity Properties Inc.?

You can file a complaint against Fidelity Properties Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Fidelity Properties Inc.?

Consumers in 13 states and territories have filed complaints about Fidelity Properties Inc. with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

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Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026

Read our methodology - how this data is sourced, computed, and verified.