CFPB Consumer Complaint Profile

Flandreau Santee Sioux Tribe

What 60 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.

60
Total complaints
3
Last 12 months
100%
Timely response
20
States affected

The verdict

Flandreau Santee Sioux Tribe ranks #1677 of 3,848 financial companies by CFPB complaint volume, with 60 complaints on record. It answers 100% of complaints on time — above the 93% median for companies with 100+ complaints.

#1677
of 3,848 companies by volume
100%
answered on time
Debt collection
most-complained product
20
states with complaints
Flandreau Santee Sioux Tribe timely response rate 100.0%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Complaints by Product

Debt collection — Payday loan debt 29
Payday loan, title loan, or personal loan — Payday loan 15
Debt collection — I do not know 5
Payday loan, title loan, personal loan, or advance loan — Payday loan 4
Payday loan, title loan, personal loan, or advance loan — Installment loan 3
Payday loan, title loan, personal loan, or advance loan — Personal line of credit 2
Credit reporting or other personal consumer reports — Credit reporting 1
Payday loan, title loan, or personal loan — Installment loan 1

Top Issues

1.Charged fees or interest you didn't expect 10
2.Attempts to collect debt not owed 9
3.Threatened to contact someone or share information improperly 8
4.Took or threatened to take negative or legal action 8
5.Communication tactics 5
6.Problem with the payoff process at the end of the loan 3
7.Struggling to pay your loan 3
8.False statements or representation 3
9.Received a loan you didn't apply for 3
10.Can't contact lender or servicer 2

Complaints by Year

Year Complaints
2019 2
2020 14
2021 15
2022 5
2023 10
2024 10
2025 4

Complaints by State (Top 15)

California 17
Florida 8
Texas 7
Illinois 4
Nebraska 3
Michigan 3
Tennessee 2
Rhode Island 2
Hawaii 2
Oklahoma 1
Mississippi 1
North Dakota 1
Nevada 1
Ohio 1
Oregon 1

Company Responses

Closed with explanation 60

What the CFPB Complaint Record Shows for Flandreau Santee Sioux Tribe

The CFPB Consumer Complaint Database has logged 60 complaints against Flandreau Santee Sioux Tribe overall, with 3 of those filed in the trailing 12 months. Reports have come from consumers in 20 states and territories, making this a multi-regional complaint footprint. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Charged fees or interest you didn't expect" — a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

Flandreau Santee Sioux Tribe's timely response rate stands at 100%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. Of complaints that were resolved, 0% closed with some form of monetary or non-monetary relief to the consumer.

Complaint counts alone do not tell the full story — larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Flandreau Santee Sioux Tribe have?

Flandreau Santee Sioux Tribe has 60 total consumer complaints filed with the CFPB, with 3 filed in the last 12 months.

Does Flandreau Santee Sioux Tribe respond to complaints on time?

Flandreau Santee Sioux Tribe has a 100% timely response rate to CFPB complaints. This is considered excellent.

What product generates the most complaints for Flandreau Santee Sioux Tribe?

The most complained-about product for Flandreau Santee Sioux Tribe is "Debt collection." You can view the full product breakdown on this page.

What is the most common complaint issue with Flandreau Santee Sioux Tribe?

The most common issue reported by consumers about Flandreau Santee Sioux Tribe is "Charged fees or interest you didn't expect." All complaint issues are listed above with their counts.

How do I file a complaint against Flandreau Santee Sioux Tribe?

You can file a complaint against Flandreau Santee Sioux Tribe directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Flandreau Santee Sioux Tribe?

Consumers in 20 states and territories have filed complaints about Flandreau Santee Sioux Tribe with the CFPB.

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026

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