CFPB Consumer Complaint Profile

Flandreau Santee Sioux Tribe

What 60 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.

Data updated 2026-08-14

60
Total complaints
Mid-range
3
Last 12 months
100%
Timely response
Top decile
20
States affected

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The verdict

Out of 3,843 financial companies in the CFPB database, Flandreau Santee Sioux Tribe has accumulated 60 complaints, placing it #1675 by volume. Its on-time response rate is 100%, the 86th percentile among companies with 100+ complaints.

#1675
of 3,843 companies by volume
100%
on time (86th pctile)
Debt collection
most-complained product
20
states with complaints
C
PlainCredit Trust Score
56/100
Flandreau Santee Sioux Tribe · 2 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response A+ 100.0%
Share of complaints answered within the CFPB response window
Dispute Rate N/A N/A
Dispute field not reported for this company
Relief Rate F 0.0%
Share of complaints closed with monetary or non-monetary relief

Flandreau Santee Sioux Tribe vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

100% Top 14% higher than 86% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Flandreau Santee Sioux Tribe timely response rate 100.0%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - Payday loan debt 29
Payday loan, title loan, or personal loan - Payday loan 15
Debt collection - I do not know 5
Payday loan, title loan, personal loan, or advance loan - Payday loan 4
Payday loan, title loan, personal loan, or advance loan - Installment loan 3
Payday loan, title loan, personal loan, or advance loan - Personal line of credit 2
Credit reporting or other personal consumer reports - Credit reporting 1
Payday loan, title loan, or personal loan - Installment loan 1

Top Issues

1.Charged fees or interest you didn't expect 10
2.Attempts to collect debt not owed 9
3.Threatened to contact someone or share information improperly 8
4.Took or threatened to take negative or legal action 8
5.Communication tactics 5
6.Problem with the payoff process at the end of the loan 3
7.Struggling to pay your loan 3
8.False statements or representation 3
9.Received a loan you didn't apply for 3
10.Can't contact lender or servicer 2

Complaints by Year

Year Complaints
2019 2
2020 14
2021 15
2022 5
2023 10
2024 10
2025 4

Complaints by State (Top 15)

California 17
Florida 8
Texas 7
Illinois 4
Nebraska 3
Michigan 3
Tennessee 2
Rhode Island 2
Hawaii 2
Oklahoma 1
Mississippi 1
North Dakota 1
Nevada 1
Ohio 1
Oregon 1

Company Responses

Closed with explanation 60

What the CFPB Complaint Record Shows for Flandreau Santee Sioux Tribe

60 complaints against Flandreau Santee Sioux Tribe appear in the CFPB record, including 3 from the trailing year. The 20 states and territories represented put this footprint in multi-regional territory. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. The specific issue named most within that category is "Charged fees or interest you didn't expect," a reasonable starting point for understanding recurring friction.

CFPB-forwarded complaints against Flandreau Santee Sioux Tribe draw a 100% reply rate inside the Bureau's 15-day window. That clears the industry benchmark, pointing to intake and escalation processes that are working as intended. Among resolved complaints, the consumer-relief closure rate is 0%.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Flandreau Santee Sioux Tribe have?

Flandreau Santee Sioux Tribe has 60 total consumer complaints filed with the CFPB, with 3 filed in the last 12 months.

Does Flandreau Santee Sioux Tribe respond to complaints on time?

Flandreau Santee Sioux Tribe's CFPB timely-response rate is 100%. This is considered excellent.

What product generates the most complaints for Flandreau Santee Sioux Tribe?

Among all products tied to Flandreau Santee Sioux Tribe, "Debt collection" accounts for the largest share of complaints (full breakdown above).

What is the most common complaint issue with Flandreau Santee Sioux Tribe?

"Charged fees or interest you didn't expect" is the single most frequently cited issue in complaints against Flandreau Santee Sioux Tribe - see all issues and counts above.

How do I file a complaint against Flandreau Santee Sioux Tribe?

You can file a complaint against Flandreau Santee Sioux Tribe directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Flandreau Santee Sioux Tribe?

Flandreau Santee Sioux Tribe has drawn CFPB complaints from 20 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.

Also handles Debt collection

Other companies with the same primary CFPB product category on file.

Source: CFPB Consumer Complaint Database Data through March 2026