CFPB Consumer Complaint Profile
Glasser and Glasser, PLC
Behind the 304 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-08-14
- 304
- Total complaints
- Above average
- 78
- Last 12 months
- 100%
- Timely response
- Top decile
- 11
- States affected
The verdict
Glasser and Glasser, PLC ranks #692 of 3,843 financial companies by CFPB complaint volume, with 304 complaints on record. It posts a 100% on-time response rate, the 86th percentile among companies with 100+ complaints.
- #692
- of 3,843 companies by volume
- 100%
- on time (86th pctile)
- Debt collection
- most-complained product
- 11
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Glasser and Glasser, PLC vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
100% Top 14% higher than 86% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2024 to 2025 complete years
- Annual CFPB complaint volume moved from 25 in 2024 to 83 in 2025 (2024 → 2025).
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 4 |
| 2014 | 14 |
| 2015 | 13 |
| 2016 | 15 |
| 2017 | 20 |
| 2018 | 13 |
| 2019 | 11 |
| 2020 | 11 |
| 2021 | 16 |
| 2022 | 29 |
| 2023 | 39 |
| 2024 | 25 |
| 2025 | 83 |
| 2026year in progress | 11 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Glasser and Glasser, PLC
The CFPB Consumer Complaint Database has logged 304 complaints against Glasser and Glasser, PLC overall, with 78 of those filed in the trailing 12 months. Reports have come from consumers in 11 states and territories, making this a geographically concentrated complaint footprint. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. The specific issue named most within that category is "Took or threatened to take negative or legal action," a reasonable starting point for understanding recurring friction.
CFPB-forwarded complaints against Glasser and Glasser, PLC draw a 100% reply rate inside the Bureau's 15-day window. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. The company's response carried a 15.4% formal-dispute rate on resolved cases, indicating how frequently the initial fix fell short. Among resolved complaints, 3% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Glasser and Glasser, PLC have?
The CFPB has logged 304 complaints against Glasser and Glasser, PLC to date, of which 78 came in over the last 12 months.
Does Glasser and Glasser, PLC respond to complaints on time?
Glasser and Glasser, PLC has a 100% timely response rate to CFPB complaints. This is considered excellent.
What product generates the most complaints for Glasser and Glasser, PLC?
"Debt collection" draws more CFPB complaints against Glasser and Glasser, PLC than any other product - see the full breakdown above.
What is the most common complaint issue with Glasser and Glasser, PLC?
"Took or threatened to take negative or legal action" is the single most frequently cited issue in complaints against Glasser and Glasser, PLC - see all issues and counts above.
How do I file a complaint against Glasser and Glasser, PLC?
You can file a complaint against Glasser and Glasser, PLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Glasser and Glasser, PLC?
The CFPB has recorded complaints against Glasser and Glasser, PLC from 11 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Glasser and Glasser, PLC: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (15.4% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.