CFPB Consumer Complaint Profile

MNE Services, Inc

What 304 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.

Data updated 2026-05-15

304
Total complaints
1
Last 12 months
79.9%
Timely response
44
States affected

The verdict

304 CFPB complaints put MNE Services, Inc at #693 out of 3,848 financial companies ranked by complaint volume. 79.9% of its complaints get an on-time reply, falling short of the 93% median for the 100+ complaint peer group.

#693
of 3,848 companies by volume
79.9%
answered on time
Debt collection
most-complained product
44
states with complaints
MNE Services, Inc timely response rate 79.9%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - Payday loan 119
Payday loan 105
Debt collection - I do not know 21
Debt collection - Other (i.e. phone, health club, etc.) 19
Consumer Loan - Installment loan 10
Payday loan, title loan, or personal loan - Payday loan 9
Debt collection - Payday loan debt 9
Bank account or service - Other bank product/service 4
Consumer Loan - Personal line of credit 2
Payday loan, title loan, or personal loan - Installment loan 2

Top Issues

1.Communication tactics 62
2.Charged fees or interest I didn't expect 43
3.Cont'd attempts collect debt not owed 35
4.Can't contact lender 30
5.Improper contact or sharing of info 25
6.Taking/threatening an illegal action 22
7.Received a loan I didn't apply for 13
8.False statements or representation 11
9.Can't stop charges to bank account 7
10.Disclosure verification of debt 7

Complaints by Year

Year Complaints
2013 48
2014 147
2015 60
2016 19
2017 16
2018 9
2019 1
2020 2
2021 1
2026 1

Complaints by State (Top 15)

California 29
New York 25
Florida 24
Texas 18
Michigan 16
North Carolina 15
Illinois 14
Maryland 14
Pennsylvania 11
Indiana 9
Louisiana 7
Minnesota 7
Washington 6
Arkansas 6
New Jersey 6

Company Responses

Closed with explanation 180
Closed with non-monetary relief 113
Untimely response 11

What the CFPB Complaint Record Shows for MNE Services, Inc

304 complaints against MNE Services, Inc appear in the CFPB record, including 1 from the trailing year. The 44 states and territories represented put this footprint in nationwide territory. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. Within that category, the most frequently cited specific issue is "Communication tactics" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

MNE Services, Inc's timely response rate stands at 79.9%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That is far under the 95% benchmark - a material red flag, since late or missing responses are among the strongest predictors of CFPB supervisory interest. In 4.7% of resolved cases, the consumer formally disputed the company's response - a rough measure of how often the first resolution missed the mark. Among resolved complaints, 37.2% closed with the consumer receiving monetary or non-monetary relief.

How to read complaint counts

Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does MNE Services, Inc have?

304 complaints have been filed against MNE Services, Inc with the CFPB overall - 1 of them in the past year.

Does MNE Services, Inc respond to complaints on time?

MNE Services, Inc's CFPB timely-response rate is 79.9%. That falls well short of the 95% benchmark most companies clear.

What product generates the most complaints for MNE Services, Inc?

The most complained-about product for MNE Services, Inc is "Debt collection." You can view the full product breakdown on this page.

What is the most common complaint issue with MNE Services, Inc?

"Communication tactics" is the single most frequently cited issue in complaints against MNE Services, Inc - see all issues and counts above.

How do I file a complaint against MNE Services, Inc?

You can file a complaint against MNE Services, Inc directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about MNE Services, Inc?

MNE Services, Inc has drawn CFPB complaints from 44 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.

Similar Companies

Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026