MNE Services, Inc

CFPB Consumer Complaint Profile

304
Total Complaints
1
Last 12 Months
79.9%
Timely Response
44
States Affected
MNE Services, Inc timely response rate 79.9%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Credit utilization context — why this matters

A primer on how revolving balance ratios shape credit-bureau scoring; useful when reading complaints about account closures and credit-line cuts.

Ideal (+0 to +10)0-10Healthy (~0 to -10)10-30Moderate (-10 to -30)30-50High (-30 to -50)50-75Very high (-45 to -70)75-100Maxed (-60 to -100+)100-12030%

FICO impact ranges synthesize myFICO + Experian + Equifax consumer-education materials. Individual results vary.

Complaints by Product

Debt collection — Payday loan 119
Payday loan 105
Debt collection — I do not know 21
Debt collection — Other (i.e. phone, health club, etc.) 19
Consumer Loan — Installment loan 10
Payday loan, title loan, or personal loan — Payday loan 9
Debt collection — Payday loan debt 9
Bank account or service — Other bank product/service 4
Consumer Loan — Personal line of credit 2
Payday loan, title loan, or personal loan — Installment loan 2

Top Issues

1.Communication tactics 62
2.Charged fees or interest I didn't expect 43
3.Cont'd attempts collect debt not owed 35
4.Can't contact lender 30
5.Improper contact or sharing of info 25
6.Taking/threatening an illegal action 22
7.Received a loan I didn't apply for 13
8.False statements or representation 11
9.Can't stop charges to bank account 7
10.Disclosure verification of debt 7

Complaints by Year

Year Complaints
2013 48
2014 147
2015 60
2016 19
2017 16
2018 9
2019 1
2020 2
2021 1
2026 1

Complaints by State (Top 15)

California 29
New York 25
Florida 24
Texas 18
Michigan 16
North Carolina 15
Illinois 14
Maryland 14
Pennsylvania 11
Indiana 9
Louisiana 7
Minnesota 7
Washington 6
Arkansas 6
New Jersey 6

Company Responses

Closed with explanation 180
Closed with non-monetary relief 113
Untimely response 11

What the CFPB Complaint Record Shows for MNE Services, Inc

The CFPB Consumer Complaint Database has logged 304 complaints against MNE Services, Inc overall, with 1 of those filed in the trailing 12 months. Reports have come from consumers in 44 states and territories, making this a nationwide complaint footprint. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Communication tactics" — a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

MNE Services, Inc's timely response rate stands at 79.9%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That is well below the 95% industry benchmark and is a material red flag — late or missing responses are one of the strongest predictors of CFPB supervisory interest. Consumers formally disputed the company's response in 4.7% of resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Of complaints that were resolved, 37.2% closed with some form of monetary or non-monetary relief to the consumer.

Complaint counts alone do not tell the full story — larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does MNE Services, Inc have?

MNE Services, Inc has 304 total consumer complaints filed with the CFPB, with 1 filed in the last 12 months.

Does MNE Services, Inc respond to complaints on time?

MNE Services, Inc has a 79.9% timely response rate to CFPB complaints. This is below the typical industry benchmark of 95%.

What product generates the most complaints for MNE Services, Inc?

The most complained-about product for MNE Services, Inc is "Debt collection." You can view the full product breakdown on this page.

What is the most common complaint issue with MNE Services, Inc?

The most common issue reported by consumers about MNE Services, Inc is "Communication tactics." All complaint issues are listed above with their counts.

How do I file a complaint against MNE Services, Inc?

You can file a complaint against MNE Services, Inc directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about MNE Services, Inc?

Consumers in 44 states and territories have filed complaints about MNE Services, Inc with the CFPB.

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026

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