CFPB Consumer Complaint Profile

Grand Canyon Title, Agency, Inc.

The CFPB complaints on file trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.

Data updated 2026-08-14

20
Total complaints
Mid-range
19
Last 12 months
0%
Timely response
Bottom decile
9
States affected

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The verdict

Among 3,843 financial companies tracked by CFPB complaint volume, Grand Canyon Title, Agency, Inc. sits at #2861. For answering complaints on time it stands at the 0th percentile in the 100+ complaint peer group.

Debt collection
most-complained product
TX
state with the most complaints

Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.

F
PlainCredit Trust Score
4/100
Grand Canyon Title, Agency, Inc. · 2 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response F 0.0%
Share of complaints answered within the CFPB response window
Dispute Rate N/A N/A
Dispute field not reported for this company
Relief Rate F 0.0%
Share of complaints closed with monetary or non-monetary relief

Grand Canyon Title, Agency, Inc. vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

0% Among the lowest in the bottom 1% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

What changed

CFPB Consumer Complaint Database 2019 to 2025 complete years

  • Annual CFPB complaint volume moved from 1 in 2019 to 17 in 2025 (2019 → 2025).

See the full year-over-year release diff

Reading this profile

Complaints by Product

Debt collection - I do not know 15
Credit reporting or other personal consumer reports - Credit reporting 2
Debt collection - Federal student loan debt 1
Student loan - Private student loan 1
Debt collection - Other debt 1

Top Issues

1.Took or threatened to take negative or legal action 15
2.Written notification about debt 2
3.Incorrect information on your report 2
4.Getting a loan 1

Complaints by Year

Year Complaints
2019 1
2025 17
2026year in progress 2

Complaints by State (Top 15)

Texas 6
Arizona 4
New York 2
North Carolina 2
Louisiana 2
Massachusetts 1
Florida 1
Oklahoma 1
Georgia 1

Company Responses

Untimely response 20

What the CFPB Complaint Record Shows for Grand Canyon Title, Agency, Inc.

The CFPB Consumer Complaint Database shows a geographically concentrated complaint footprint for Grand Canyon Title, Agency, Inc., with consumers across the country filing against it. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. Inside that category, "Took or threatened to take negative or legal action" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.

The timely-response measure counts forwarded complaints answered inside the Bureau's 15-day window. This company's rate is well below the 95% industry benchmark and is a material red flag: late or missing responses are one of the strongest predictors of CFPB supervisory interest. Relief means the case closed with monetary or non-monetary help for the consumer. Both rates sit in the score card above.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Also handles Debt collection

Other companies with the same primary CFPB product category on file.

Frequently Asked Questions

How many CFPB complaints does Grand Canyon Title, Agency, Inc. have?

The CFPB has logged 20 complaints against Grand Canyon Title, Agency, Inc. to date, of which 19 came in over the last 12 months.

Does Grand Canyon Title, Agency, Inc. respond to complaints on time?

Grand Canyon Title, Agency, Inc. has a 0% timely response rate to CFPB complaints. That trails the 95% industry benchmark by a wide margin.

What product generates the most complaints for Grand Canyon Title, Agency, Inc.?

The most complained-about product for Grand Canyon Title, Agency, Inc. is "Debt collection." You can view the full product breakdown on this page.

What is the most common complaint issue with Grand Canyon Title, Agency, Inc.?

"Took or threatened to take negative or legal action" is the single most frequently cited issue in complaints against Grand Canyon Title, Agency, Inc. - see all issues and counts above.

How do I file a complaint against Grand Canyon Title, Agency, Inc.?

You can file a complaint against Grand Canyon Title, Agency, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Grand Canyon Title, Agency, Inc.?

The CFPB has recorded complaints against Grand Canyon Title, Agency, Inc. from 9 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.

Grand Canyon Title, Agency, Inc.'s complaint figures come from the CFPB Consumer Complaint Database, data through March 2026. See our methodology for details.