CFPB Consumer Complaint Profile
Greenberg, Grant & Richards Inc.
Behind the 53 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-08-14
- 53
- Total complaints
- Mid-range
- 13
- Last 12 months
- 100%
- Timely response
- Top decile
- 24
- States affected
The verdict
Out of 3,843 financial companies in the CFPB database, Greenberg, Grant & Richards Inc. has accumulated 53 complaints, placing it #1775 by volume. Its on-time response rate is 100%, the 86th percentile among companies with 100+ complaints.
- #1775
- of 3,843 companies by volume
- 100%
- on time (86th pctile)
- Debt collection
- most-complained product
- 24
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Greenberg, Grant & Richards Inc. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
100% Top 14% higher than 86% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2023 | 19 |
| 2024 | 16 |
| 2025 | 14 |
| 2026year in progress | 4 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Greenberg, Grant & Richards Inc.
53 complaints against Greenberg, Grant & Richards Inc. appear in the CFPB record, including 13 from the trailing year. The 24 states and territories represented put this footprint in multi-regional territory. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. Within that category, the most frequently cited specific issue is "Threatened to contact someone or share information improperly" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
CFPB-forwarded complaints against Greenberg, Grant & Richards Inc. draw a 100% reply rate inside the Bureau's 15-day window. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. Among resolved complaints, 0% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Greenberg, Grant & Richards Inc. have?
53 complaints have been filed against Greenberg, Grant & Richards Inc. with the CFPB overall - 13 of them in the past year.
Does Greenberg, Grant & Richards Inc. respond to complaints on time?
Greenberg, Grant & Richards Inc.'s CFPB timely-response rate is 100%. This is considered excellent.
What product generates the most complaints for Greenberg, Grant & Richards Inc.?
The most complained-about product for Greenberg, Grant & Richards Inc. is "Debt collection." You can view the full product breakdown on this page.
What is the most common complaint issue with Greenberg, Grant & Richards Inc.?
The most common issue reported by consumers about Greenberg, Grant & Richards Inc. is "Threatened to contact someone or share information improperly." All complaint issues are listed above with their counts.
How do I file a complaint against Greenberg, Grant & Richards Inc.?
You can file a complaint against Greenberg, Grant & Richards Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Greenberg, Grant & Richards Inc.?
Greenberg, Grant & Richards Inc. has drawn CFPB complaints from 24 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.