CFPB Consumer Complaint Profile
Greenwood and Allen Financial
What 14 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.
Data updated 2026-08-14
- 14
- Total complaints
- Below average
- 8
- Last 12 months
- 0%
- Timely response
- Bottom decile
- 11
- States affected
The verdict
Out of 3,843 financial companies in the CFPB database, Greenwood and Allen Financial has accumulated 14 complaints, placing it #3314 by volume. It posts a 0% on-time response rate, the 0th percentile among companies with 100+ complaints.
- #3314
- of 3,843 companies by volume
- 0%
- on time (0th pctile)
- Debt collection
- most-complained product
- 11
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Greenwood and Allen Financial vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
0% Among the lowest in the bottom 1% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2024 to 2025 complete years
- Annual CFPB complaint volume moved from 1 in 2024 to 13 in 2025 (2024 → 2025).
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2024 | 1 |
| 2025 | 13 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Greenwood and Allen Financial
14 complaints against Greenwood and Allen Financial appear in the CFPB record, including 8 from the trailing year. The 11 states and territories represented put this footprint in geographically concentrated territory. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Within that category, the most frequently cited specific issue is "Took or threatened to take negative or legal action" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
CFPB-forwarded complaints against Greenwood and Allen Financial draw a 0% reply rate inside the Bureau's 15-day window. That trails the 95% benchmark badly, a red flag given how strongly late or missing responses predict CFPB supervisory attention. Among resolved complaints, 0% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Greenwood and Allen Financial have?
14 complaints have been filed against Greenwood and Allen Financial with the CFPB overall - 8 of them in the past year.
Does Greenwood and Allen Financial respond to complaints on time?
Greenwood and Allen Financial's CFPB timely-response rate is 0%. This is below the typical industry benchmark of 95%.
What product generates the most complaints for Greenwood and Allen Financial?
The most complained-about product for Greenwood and Allen Financial is "Debt collection." You can view the full product breakdown on this page.
What is the most common complaint issue with Greenwood and Allen Financial?
Consumers most often cite "Took or threatened to take negative or legal action" when complaining about Greenwood and Allen Financial; the full issue list with counts is above.
How do I file a complaint against Greenwood and Allen Financial?
You can file a complaint against Greenwood and Allen Financial directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Greenwood and Allen Financial?
Consumers in 11 states and territories have filed complaints about Greenwood and Allen Financial with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.