CFPB Consumer Complaint Profile
Greeting Team, LLC DBA Customer Care Global
39 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-08-14
- 39
- Total complaints
- Mid-range
- 18
- Last 12 months
- 100%
- Timely response
- Top decile
- 20
- States affected
The verdict
Out of 3,843 financial companies in the CFPB database, Greeting Team, LLC DBA Customer Care Global has accumulated 39 complaints, placing it #2072 by volume. On-time replies land at 100%, the 86th percentile for the 100+ complaint peer group.
- #2072
- of 3,843 companies by volume
- 100%
- on time (86th pctile)
- Debt collection
- most-complained product
- 20
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Greeting Team, LLC DBA Customer Care Global vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
100% Top 14% higher than 86% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2021 | 1 |
| 2022 | 1 |
| 2023 | 5 |
| 2024 | 9 |
| 2025 | 14 |
| 2026year in progress | 9 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Greeting Team, LLC DBA Customer Care Global
Greeting Team, LLC DBA Customer Care Global carries 39 complaints in the CFPB's database, 18 of them filed within the past 12 months. Consumers spanning 20 states and territories have weighed in, giving this a multi-regional footprint. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Attempts to collect debt not owed" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
CFPB-forwarded complaints against Greeting Team, LLC DBA Customer Care Global draw a 100% reply rate inside the Bureau's 15-day window. That clears the industry benchmark, pointing to intake and escalation processes that are working as intended. Among resolved complaints, the consumer-relief closure rate is 2.6%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Greeting Team, LLC DBA Customer Care Global have?
The CFPB has logged 39 complaints against Greeting Team, LLC DBA Customer Care Global to date, of which 18 came in over the last 12 months.
Does Greeting Team, LLC DBA Customer Care Global respond to complaints on time?
Greeting Team, LLC DBA Customer Care Global has a 100% timely response rate to CFPB complaints. This is considered excellent.
What product generates the most complaints for Greeting Team, LLC DBA Customer Care Global?
"Debt collection" draws more CFPB complaints against Greeting Team, LLC DBA Customer Care Global than any other product - see the full breakdown above.
What is the most common complaint issue with Greeting Team, LLC DBA Customer Care Global?
Consumers most often cite "Attempts to collect debt not owed" when complaining about Greeting Team, LLC DBA Customer Care Global; the full issue list with counts is above.
How do I file a complaint against Greeting Team, LLC DBA Customer Care Global?
You can file a complaint against Greeting Team, LLC DBA Customer Care Global directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Greeting Team, LLC DBA Customer Care Global?
Greeting Team, LLC DBA Customer Care Global has drawn CFPB complaints from 20 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.