CFPB Consumer Complaint Profile
Greystone Alliance LLC
33 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-08-14
- 33
- Total complaints
- Mid-range
- 0
- Last 12 months
- 57.6%
- Timely response
- Bottom decile
- 18
- States affected
The verdict
Among 3,843 financial companies tracked by CFPB complaint volume, Greystone Alliance LLC sits at #2243, with 33 complaints logged. Its on-time response rate is 57.6%, the 4th percentile among companies with 100+ complaints.
- #2243
- of 3,843 companies by volume
- 57.6%
- on time (4th pctile)
- Debt collection
- most-complained product
- 18
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Greystone Alliance LLC vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
57.6% Among the lowest higher than 4% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 5 |
| 2014 | 15 |
| 2018 | 8 |
| 2019 | 3 |
| 2020 | 1 |
| 2021 | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Greystone Alliance LLC
The CFPB Consumer Complaint Database has logged 33 complaints against Greystone Alliance LLC overall, with 0 of those filed in the trailing 12 months. Reports have come from consumers in 18 states and territories, making this a multi-regional complaint footprint. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Inside that category, "Improper contact or sharing of info" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
Within the Bureau's 15-day response window, Greystone Alliance LLC posts a 57.6% reply rate on forwarded complaints. That is far under the 95% benchmark - a material red flag, since late or missing responses are among the strongest predictors of CFPB supervisory interest. Resolved cases drew a formal consumer-dispute rate of 20% - a rough measure of how often the first resolution missed the mark. Among resolved complaints, the consumer-relief closure rate is 0%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Greystone Alliance LLC have?
Greystone Alliance LLC has 33 total consumer complaints filed with the CFPB, with 0 filed in the last 12 months.
Does Greystone Alliance LLC respond to complaints on time?
Greystone Alliance LLC has a 57.6% timely response rate to CFPB complaints. That trails the 95% industry benchmark by a wide margin.
What product generates the most complaints for Greystone Alliance LLC?
The most complained-about product for Greystone Alliance LLC is "Debt collection." You can view the full product breakdown on this page.
What is the most common complaint issue with Greystone Alliance LLC?
Consumers most often cite "Improper contact or sharing of info" when complaining about Greystone Alliance LLC; the full issue list with counts is above.
How do I file a complaint against Greystone Alliance LLC?
You can file a complaint against Greystone Alliance LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Greystone Alliance LLC?
Consumers in 18 states and territories have filed complaints about Greystone Alliance LLC with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Greystone Alliance LLC: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (20% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.