CFPB Consumer Complaint Profile

Hawes Klein LLC

What 15 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.

15
Total complaints
4
Last 12 months
0%
Timely response
12
States affected

The verdict

Hawes Klein LLC ranks #3236 of 3,848 financial companies by CFPB complaint volume, with 15 complaints on record. It answers 0% of complaints on time — below the 93% median for companies with 100+ complaints.

#3236
of 3,848 companies by volume
0%
answered on time
Debt collection
most-complained product
12
states with complaints
Hawes Klein LLC timely response rate 0.0%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Complaints by Product

Debt collection — Credit card debt 9
Credit reporting or other personal consumer reports — Credit reporting 2
Debt collection — I do not know 2
Credit reporting, credit repair services, or other personal consumer reports — Credit reporting 2

Top Issues

1.Written notification about debt 4
2.False statements or representation 3
3.Problem with a company's investigation into an existing problem 2
4.Attempts to collect debt not owed 2
5.Improper use of your report 1
6.Took or threatened to take negative or legal action 1
7.Communication tactics 1
8.Incorrect information on your report 1

Complaints by Year

Year Complaints
2018 1
2020 2
2021 2
2022 2
2023 2
2024 1
2025 4
2026 1

Complaints by State (Top 15)

Pennsylvania 2
Virginia 2
Georgia 2
Maryland 1
Wisconsin 1
Tennessee 1
Texas 1
Arkansas 1
Ohio 1
Florida 1
New Jersey 1
Kentucky 1

Company Responses

Untimely response 15

What the CFPB Complaint Record Shows for Hawes Klein LLC

The CFPB Consumer Complaint Database has logged 15 complaints against Hawes Klein LLC overall, with 4 of those filed in the trailing 12 months. Reports have come from consumers in 12 states and territories, making this a geographically concentrated complaint footprint. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Written notification about debt" — a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

Hawes Klein LLC's timely response rate stands at 0%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That is well below the 95% industry benchmark and is a material red flag — late or missing responses are one of the strongest predictors of CFPB supervisory interest. Of complaints that were resolved, 0% closed with some form of monetary or non-monetary relief to the consumer.

Complaint counts alone do not tell the full story — larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Hawes Klein LLC have?

Hawes Klein LLC has 15 total consumer complaints filed with the CFPB, with 4 filed in the last 12 months.

Does Hawes Klein LLC respond to complaints on time?

Hawes Klein LLC has a 0% timely response rate to CFPB complaints. This is below the typical industry benchmark of 95%.

What product generates the most complaints for Hawes Klein LLC?

The most complained-about product for Hawes Klein LLC is "Debt collection." You can view the full product breakdown on this page.

What is the most common complaint issue with Hawes Klein LLC?

The most common issue reported by consumers about Hawes Klein LLC is "Written notification about debt." All complaint issues are listed above with their counts.

How do I file a complaint against Hawes Klein LLC?

You can file a complaint against Hawes Klein LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Hawes Klein LLC?

Consumers in 12 states and territories have filed complaints about Hawes Klein LLC with the CFPB.

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026

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