CFPB Consumer Complaint Profile

Hollins & McVay, P.A.

Consumers have filed 24 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.

Data updated 2026-08-14

24
Total complaints
Mid-range
8
Last 12 months
100%
Timely response
Top decile
7
States affected

Subscribe to this company's annual complaint changes (RSS)

The verdict

Hollins & McVay, P.A. ranks #2628 of 3,843 financial companies by CFPB complaint volume, with 24 complaints on record. On-time replies land at 100%, the 86th percentile for the 100+ complaint peer group.

#2628
of 3,843 companies by volume
100%
on time (86th pctile)
Debt collection
most-complained product
7
states with complaints
C
PlainCredit Trust Score
56/100
Hollins & McVay, P.A. · 2 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response A+ 100.0%
Share of complaints answered within the CFPB response window
Dispute Rate N/A N/A
Dispute field not reported for this company
Relief Rate F 0.0%
Share of complaints closed with monetary or non-monetary relief

Hollins & McVay, P.A. vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

100% Top 14% higher than 86% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Hollins & McVay, P.A. timely response rate 100.0%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - Other debt 12
Debt collection - I do not know 7
Debt collection - Medical debt 4
Debt collection - Payday loan debt 1

Top Issues

1.Attempts to collect debt not owed 12
2.Took or threatened to take negative or legal action 6
3.False statements or representation 3
4.Written notification about debt 2
5.Threatened to contact someone or share information improperly 1

Complaints by Year

Year Complaints
2021 5
2022 2
2023 2
2024 7
2025 5
2026year in progress 3

Complaints by State (Top 15)

Kansas 15
Arkansas 2
Texas 2
Missouri 2
California 1
South Carolina 1
Iowa 1

Company Responses

Closed with explanation 24

What the CFPB Complaint Record Shows for Hollins & McVay, P.A.

The CFPB Consumer Complaint Database has logged 24 complaints against Hollins & McVay, P.A. overall, with 8 of those filed in the trailing 12 months. Reports have come from consumers in 7 states and territories, making this a geographically concentrated complaint footprint. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. The specific issue named most within that category is "Attempts to collect debt not owed," a reasonable starting point for understanding recurring friction.

CFPB-forwarded complaints against Hollins & McVay, P.A. draw a 100% reply rate inside the Bureau's 15-day window. That is at or above benchmark levels, a sign the company handles intake and escalation well. Among resolved complaints, 0% closed with some form of monetary or non-monetary relief to the consumer.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Hollins & McVay, P.A. have?

Hollins & McVay, P.A. has 24 total consumer complaints filed with the CFPB, with 8 filed in the last 12 months.

Does Hollins & McVay, P.A. respond to complaints on time?

CFPB complaints against Hollins & McVay, P.A. draw a 100% timely-response rate inside the expected window. That puts it among the more responsive companies in the CFPB dataset.

What product generates the most complaints for Hollins & McVay, P.A.?

The most complained-about product for Hollins & McVay, P.A. is "Debt collection." You can view the full product breakdown on this page.

What is the most common complaint issue with Hollins & McVay, P.A.?

The most common issue reported by consumers about Hollins & McVay, P.A. is "Attempts to collect debt not owed." All complaint issues are listed above with their counts.

How do I file a complaint against Hollins & McVay, P.A.?

You can file a complaint against Hollins & McVay, P.A. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Hollins & McVay, P.A.?

Consumers in 7 states and territories have filed complaints about Hollins & McVay, P.A. with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

Also handles Debt collection

Other companies with the same primary CFPB product category on file.

Source: CFPB Consumer Complaint Database Data through March 2026