CFPB Consumer Complaint Profile
Imperial Recovery Consultants, LLC
30 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-08-14
- 30
- Total complaints
- Mid-range
- 10
- Last 12 months
- 30%
- Timely response
- Bottom decile
- 16
- States affected
The verdict
Among 3,843 financial companies tracked by CFPB complaint volume, Imperial Recovery Consultants, LLC sits at #2333, with 30 complaints logged. It posts a 30% on-time response rate, the 2nd percentile among companies with 100+ complaints.
- #2333
- of 3,843 companies by volume
- 30%
- on time (2nd pctile)
- Debt collection
- most-complained product
- 16
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Imperial Recovery Consultants, LLC vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
30% Among the lowest higher than 2% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2021 | 3 |
| 2022 | 2 |
| 2023 | 11 |
| 2024 | 4 |
| 2025 | 9 |
| 2026year in progress | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Imperial Recovery Consultants, LLC
30 complaints against Imperial Recovery Consultants, LLC appear in the CFPB record, including 10 from the trailing year. The 16 states and territories represented put this footprint in multi-regional territory. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. The specific issue named most within that category is "Took or threatened to take negative or legal action," a reasonable starting point for understanding recurring friction.
CFPB-forwarded complaints against Imperial Recovery Consultants, LLC draw a 30% reply rate inside the Bureau's 15-day window. That is far under the 95% benchmark - a material red flag, since late or missing responses are among the strongest predictors of CFPB supervisory interest. Among resolved complaints, 0% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Imperial Recovery Consultants, LLC have?
The CFPB has logged 30 complaints against Imperial Recovery Consultants, LLC to date, of which 10 came in over the last 12 months.
Does Imperial Recovery Consultants, LLC respond to complaints on time?
Imperial Recovery Consultants, LLC's CFPB timely-response rate is 30%. That falls well short of the 95% benchmark most companies clear.
What product generates the most complaints for Imperial Recovery Consultants, LLC?
"Debt collection" draws more CFPB complaints against Imperial Recovery Consultants, LLC than any other product - see the full breakdown above.
What is the most common complaint issue with Imperial Recovery Consultants, LLC?
Consumers most often cite "Took or threatened to take negative or legal action" when complaining about Imperial Recovery Consultants, LLC; the full issue list with counts is above.
How do I file a complaint against Imperial Recovery Consultants, LLC?
You can file a complaint against Imperial Recovery Consultants, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Imperial Recovery Consultants, LLC?
The CFPB has recorded complaints against Imperial Recovery Consultants, LLC from 16 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Imperial Recovery Consultants, LLC have?
The CFPB has logged 30 complaints against Imperial Recovery Consultants, LLC to date, of which 10 came in over the last 12 months.
Does Imperial Recovery Consultants, LLC respond to complaints on time?
Imperial Recovery Consultants, LLC's CFPB timely-response rate is 30%. That falls well short of the 95% benchmark most companies clear.
What product generates the most complaints for Imperial Recovery Consultants, LLC?
"Debt collection" draws more CFPB complaints against Imperial Recovery Consultants, LLC than any other product - see the full breakdown above.
What is the most common complaint issue with Imperial Recovery Consultants, LLC?
Consumers most often cite "Took or threatened to take negative or legal action" when complaining about Imperial Recovery Consultants, LLC; the full issue list with counts is above.
How do I file a complaint against Imperial Recovery Consultants, LLC?
You can file a complaint against Imperial Recovery Consultants, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Imperial Recovery Consultants, LLC?
The CFPB has recorded complaints against Imperial Recovery Consultants, LLC from 16 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.