CFPB Consumer Complaint Profile

Improved Data Services LLC

Behind the 27 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.

Data updated 2026-08-14

27
Total complaints
Mid-range
0
Last 12 months
85.2%
Timely response
Bottom quartile
14
States affected

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The verdict

Improved Data Services LLC ranks #2473 of 3,843 financial companies by CFPB complaint volume, with 27 complaints on record. Its on-time response rate is 85.2%, the 13th percentile among companies with 100+ complaints.

#2473
of 3,843 companies by volume
85.2%
on time (13th pctile)
Debt collection
most-complained product
14
states with complaints
F
PlainCredit Trust Score
24/100
Improved Data Services LLC · 2 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response F 85.2%
Share of complaints answered within the CFPB response window
Dispute Rate N/A N/A
Dispute field not reported for this company
Relief Rate F 0.0%
Share of complaints closed with monetary or non-monetary relief

Improved Data Services LLC vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

85.2% Among the lowest higher than 13% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Improved Data Services LLC timely response rate 85.2%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - I do not know 8
Debt collection - Credit card debt 7
Debt collection - Payday loan debt 6
Debt collection - Other debt 4
Payday loan, title loan, or personal loan - Installment loan 2

Top Issues

1.Communication tactics 8
2.Threatened to contact someone or share information improperly 7
3.Took or threatened to take negative or legal action 5
4.Written notification about debt 3
5.Attempts to collect debt not owed 2
6.Struggling to pay your loan 1
7.Problem when making payments 1

Complaints by Year

Year Complaints
2018 5
2019 4
2020 6
2021 7
2022 5

Complaints by State (Top 15)

California 6
Georgia 3
New York 3
Washington 3
Arizona 2
Texas 2
Virginia 1
North Dakota 1
Florida 1
Utah 1
Wisconsin 1
Tennessee 1
Delaware 1
Michigan 1

Company Responses

Closed with explanation 27

What the CFPB Complaint Record Shows for Improved Data Services LLC

Improved Data Services LLC carries 27 complaints in the CFPB's database, 0 of them filed within the past 12 months. Consumers spanning 14 states and territories have weighed in, giving this a geographically concentrated footprint. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Inside that category, "Communication tactics" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.

CFPB-forwarded complaints against Improved Data Services LLC draw a 85.2% reply rate inside the Bureau's 15-day window. That falls short of the 95% benchmark, a gap that tends to track with more disputes downstream. Among resolved complaints, 0% closed with some form of monetary or non-monetary relief to the consumer.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Improved Data Services LLC have?

The CFPB has logged 27 complaints against Improved Data Services LLC to date, of which 0 came in over the last 12 months.

Does Improved Data Services LLC respond to complaints on time?

Improved Data Services LLC has a 85.2% timely response rate to CFPB complaints.

What product generates the most complaints for Improved Data Services LLC?

"Debt collection" draws more CFPB complaints against Improved Data Services LLC than any other product - see the full breakdown above.

What is the most common complaint issue with Improved Data Services LLC?

"Communication tactics" is the single most frequently cited issue in complaints against Improved Data Services LLC - see all issues and counts above.

How do I file a complaint against Improved Data Services LLC?

You can file a complaint against Improved Data Services LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Improved Data Services LLC?

The CFPB has recorded complaints against Improved Data Services LLC from 14 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.

Also handles Debt collection

Other companies with the same primary CFPB product category on file.

Frequently Asked Questions

How many CFPB complaints does Improved Data Services LLC have?

The CFPB has logged 27 complaints against Improved Data Services LLC to date, of which 0 came in over the last 12 months.

Does Improved Data Services LLC respond to complaints on time?

Improved Data Services LLC has a 85.2% timely response rate to CFPB complaints.

What product generates the most complaints for Improved Data Services LLC?

"Debt collection" draws more CFPB complaints against Improved Data Services LLC than any other product - see the full breakdown above.

What is the most common complaint issue with Improved Data Services LLC?

"Communication tactics" is the single most frequently cited issue in complaints against Improved Data Services LLC - see all issues and counts above.

How do I file a complaint against Improved Data Services LLC?

You can file a complaint against Improved Data Services LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Improved Data Services LLC?

The CFPB has recorded complaints against Improved Data Services LLC from 14 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.

Improved Data Services LLC's complaint figures come from the CFPB Consumer Complaint Database, data through March 2026. See our methodology for details.