CFPB Consumer Complaint Profile
January Technologies, Inc
What 618 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.
Data updated 2026-05-15
- 618
- Total complaints
- 283
- Last 12 months
- 99.4%
- Timely response
- 44
- States affected
The verdict
January Technologies, Inc ranks #448 of 3,848 financial companies by CFPB complaint volume, with 618 complaints on record. It answers 99.4% of complaints on time - above the 93% median for companies with 100+ complaints.
- #448
- of 3,848 companies by volume
- 99.4%
- answered on time
- Debt collection
- most-complained product
- 44
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2022 | 36 |
| 2023 | 58 |
| 2024 | 162 |
| 2025 | 290 |
| 2026 | 72 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for January Technologies, Inc
618 complaints against January Technologies, Inc appear in the CFPB record, including 283 from the trailing year. The 44 states and territories represented put this footprint in nationwide territory. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. Within that category, the most frequently cited specific issue is "Attempts to collect debt not owed" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
January Technologies, Inc's timely response rate stands at 99.4%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That is at or above benchmark levels, a sign the company handles intake and escalation well. Among resolved complaints, 0% closed with the consumer receiving monetary or non-monetary relief.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does January Technologies, Inc have?
The CFPB has logged 618 complaints against January Technologies, Inc to date, of which 283 came in over the last 12 months.
Does January Technologies, Inc respond to complaints on time?
January Technologies, Inc has a 99.4% timely response rate to CFPB complaints. This is considered excellent.
What product generates the most complaints for January Technologies, Inc?
Among all products tied to January Technologies, Inc, "Debt collection" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with January Technologies, Inc?
The most common issue reported by consumers about January Technologies, Inc is "Attempts to collect debt not owed." All complaint issues are listed above with their counts.
How do I file a complaint against January Technologies, Inc?
You can file a complaint against January Technologies, Inc directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about January Technologies, Inc?
Consumers in 44 states and territories have filed complaints about January Technologies, Inc with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~618)
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.