CFPB Consumer Complaint Profile
JSZ Financial Co., Inc.
28 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-08-14
- 28
- Total complaints
- Mid-range
- 7
- Last 12 months
- 100%
- Timely response
- Top decile
- 3
- States affected
The verdict
JSZ Financial Co., Inc. ranks #2422 of 3,843 financial companies by CFPB complaint volume, with 28 complaints on record. It posts a 100% on-time response rate, the 86th percentile among companies with 100+ complaints.
- #2422
- of 3,843 companies by volume
- 100%
- on time (86th pctile)
- Debt collection
- most-complained product
- 3
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
JSZ Financial Co., Inc. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
100% Top 14% higher than 86% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2017 | 1 |
| 2018 | 2 |
| 2019 | 5 |
| 2020 | 4 |
| 2021 | 3 |
| 2022 | 2 |
| 2023 | 2 |
| 2024 | 1 |
| 2025 | 6 |
| 2026year in progress | 2 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for JSZ Financial Co., Inc.
The CFPB Consumer Complaint Database has logged 28 complaints against JSZ Financial Co., Inc. overall, with 7 of those filed in the trailing 12 months. Reports have come from consumers in 3 states and territories, making this a geographically concentrated complaint footprint. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. The specific issue named most within that category is "Attempts to collect debt not owed," a reasonable starting point for understanding recurring friction.
JSZ Financial Co., Inc.'s timely response rate stands at 100%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That is at or above benchmark levels, a sign the company handles intake and escalation well. Among resolved complaints, 0% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does JSZ Financial Co., Inc. have?
JSZ Financial Co., Inc. has 28 total consumer complaints filed with the CFPB, with 7 filed in the last 12 months.
Does JSZ Financial Co., Inc. respond to complaints on time?
JSZ Financial Co., Inc. has a 100% timely response rate to CFPB complaints. This is considered excellent.
What product generates the most complaints for JSZ Financial Co., Inc.?
Among all products tied to JSZ Financial Co., Inc., "Debt collection" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with JSZ Financial Co., Inc.?
"Attempts to collect debt not owed" is the single most frequently cited issue in complaints against JSZ Financial Co., Inc. - see all issues and counts above.
How do I file a complaint against JSZ Financial Co., Inc.?
You can file a complaint against JSZ Financial Co., Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about JSZ Financial Co., Inc.?
The CFPB has recorded complaints against JSZ Financial Co., Inc. from 3 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does JSZ Financial Co., Inc. have?
JSZ Financial Co., Inc. has 28 total consumer complaints filed with the CFPB, with 7 filed in the last 12 months.
Does JSZ Financial Co., Inc. respond to complaints on time?
JSZ Financial Co., Inc. has a 100% timely response rate to CFPB complaints. This is considered excellent.
What product generates the most complaints for JSZ Financial Co., Inc.?
Among all products tied to JSZ Financial Co., Inc., "Debt collection" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with JSZ Financial Co., Inc.?
"Attempts to collect debt not owed" is the single most frequently cited issue in complaints against JSZ Financial Co., Inc. - see all issues and counts above.
How do I file a complaint against JSZ Financial Co., Inc.?
You can file a complaint against JSZ Financial Co., Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about JSZ Financial Co., Inc.?
The CFPB has recorded complaints against JSZ Financial Co., Inc. from 3 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.