CFPB Consumer Complaint Profile
Kass Shuler, P.A.
22 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-08-14
- 22
- Total complaints
- Mid-range
- 4
- Last 12 months
- 100%
- Timely response
- Top decile
- 1
- States affected
The verdict
22 CFPB complaints put Kass Shuler, P.A. at #2732 out of 3,843 financial companies ranked by complaint volume. It posts a 100% on-time response rate, the 86th percentile among companies with 100+ complaints.
- #2732
- of 3,843 companies by volume
- 100%
- on time (86th pctile)
- Debt collection
- most-complained product
- 1
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Kass Shuler, P.A. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
100% Top 14% higher than 86% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2018 | 2 |
| 2019 | 3 |
| 2020 | 3 |
| 2021 | 1 |
| 2022 | 1 |
| 2023 | 1 |
| 2024 | 7 |
| 2025 | 2 |
| 2026year in progress | 2 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Kass Shuler, P.A.
The CFPB Consumer Complaint Database has logged 22 complaints against Kass Shuler, P.A. overall, with 4 of those filed in the trailing 12 months. Reports have come from consumers in 1 states and territories, making this a geographically concentrated complaint footprint. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. Inside that category, "Took or threatened to take negative or legal action" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
CFPB-forwarded complaints against Kass Shuler, P.A. draw a 100% reply rate inside the Bureau's 15-day window. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. Among resolved complaints, the consumer-relief closure rate is 0%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Kass Shuler, P.A. have?
22 complaints have been filed against Kass Shuler, P.A. with the CFPB overall - 4 of them in the past year.
Does Kass Shuler, P.A. respond to complaints on time?
Kass Shuler, P.A.'s CFPB timely-response rate is 100%. This is considered excellent.
What product generates the most complaints for Kass Shuler, P.A.?
Among all products tied to Kass Shuler, P.A., "Debt collection" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Kass Shuler, P.A.?
"Took or threatened to take negative or legal action" is the single most frequently cited issue in complaints against Kass Shuler, P.A. - see all issues and counts above.
How do I file a complaint against Kass Shuler, P.A.?
You can file a complaint against Kass Shuler, P.A. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Kass Shuler, P.A. have?
22 complaints have been filed against Kass Shuler, P.A. with the CFPB overall - 4 of them in the past year.
Does Kass Shuler, P.A. respond to complaints on time?
Kass Shuler, P.A.'s CFPB timely-response rate is 100%. This is considered excellent.
What product generates the most complaints for Kass Shuler, P.A.?
Among all products tied to Kass Shuler, P.A., "Debt collection" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Kass Shuler, P.A.?
"Took or threatened to take negative or legal action" is the single most frequently cited issue in complaints against Kass Shuler, P.A. - see all issues and counts above.
How do I file a complaint against Kass Shuler, P.A.?
You can file a complaint against Kass Shuler, P.A. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.