CFPB Consumer Complaint Profile
Keystone Law LLC
What 20 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.
Data updated 2026-08-14
- 20
- Total complaints
- Mid-range
- 6
- Last 12 months
- 100%
- Timely response
- Top decile
- 15
- States affected
The verdict
Out of 3,843 financial companies in the CFPB database, Keystone Law LLC has accumulated 20 complaints, placing it #2861 by volume. It posts a 100% on-time response rate, the 86th percentile among companies with 100+ complaints.
- #2861
- of 3,843 companies by volume
- 100%
- on time (86th pctile)
- Debt collection
- most-complained product
- 15
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Keystone Law LLC vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
100% Top 14% higher than 86% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2020 | 2 |
| 2021 | 2 |
| 2022 | 3 |
| 2023 | 2 |
| 2024 | 5 |
| 2025 | 6 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Keystone Law LLC
20 complaints against Keystone Law LLC appear in the CFPB record, including 6 from the trailing year. The 15 states and territories represented put this footprint in multi-regional territory. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. Inside that category, "Attempts to collect debt not owed" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
Within the Bureau's 15-day response window, Keystone Law LLC posts a 100% reply rate on forwarded complaints. That is at or above benchmark levels, a sign the company handles intake and escalation well. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 0% rate.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Keystone Law LLC have?
20 complaints have been filed against Keystone Law LLC with the CFPB overall - 6 of them in the past year.
Does Keystone Law LLC respond to complaints on time?
Keystone Law LLC's CFPB timely-response rate is 100%. This is considered excellent.
What product generates the most complaints for Keystone Law LLC?
"Debt collection" draws more CFPB complaints against Keystone Law LLC than any other product - see the full breakdown above.
What is the most common complaint issue with Keystone Law LLC?
Consumers most often cite "Attempts to collect debt not owed" when complaining about Keystone Law LLC; the full issue list with counts is above.
How do I file a complaint against Keystone Law LLC?
You can file a complaint against Keystone Law LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Keystone Law LLC?
Consumers in 15 states and territories have filed complaints about Keystone Law LLC with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Keystone Law LLC have?
20 complaints have been filed against Keystone Law LLC with the CFPB overall - 6 of them in the past year.
Does Keystone Law LLC respond to complaints on time?
Keystone Law LLC's CFPB timely-response rate is 100%. This is considered excellent.
What product generates the most complaints for Keystone Law LLC?
"Debt collection" draws more CFPB complaints against Keystone Law LLC than any other product - see the full breakdown above.
What is the most common complaint issue with Keystone Law LLC?
Consumers most often cite "Attempts to collect debt not owed" when complaining about Keystone Law LLC; the full issue list with counts is above.
How do I file a complaint against Keystone Law LLC?
You can file a complaint against Keystone Law LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Keystone Law LLC?
Consumers in 15 states and territories have filed complaints about Keystone Law LLC with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.