CFPB Consumer Complaint Profile

Kornerstone Credit, LLC.

48 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.

Data updated 2026-08-14

48
Total complaints
Mid-range
12
Last 12 months
100%
Timely response
Top decile
15
States affected

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The verdict

Among 3,843 financial companies tracked by CFPB complaint volume, Kornerstone Credit, LLC. sits at #1877, with 48 complaints logged. It posts a 100% on-time response rate, the 86th percentile among companies with 100+ complaints.

#1877
of 3,843 companies by volume
100%
on time (86th pctile)
Debt collection
most-complained product
15
states with complaints
C
PlainCredit Trust Score
56/100
Kornerstone Credit, LLC. · 2 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response A+ 100.0%
Share of complaints answered within the CFPB response window
Dispute Rate N/A N/A
Dispute field not reported for this company
Relief Rate F 0.0%
Share of complaints closed with monetary or non-monetary relief

Kornerstone Credit, LLC. vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

100% Top 14% higher than 86% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Kornerstone Credit, LLC. timely response rate 100.0%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - Other debt 20
Debt collection - I do not know 12
Credit reporting or other personal consumer reports - Credit reporting 4
Debt collection - Credit card debt 3
Payday loan, title loan, personal loan, or advance loan - Installment loan 2
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 2
Payday loan, title loan, or personal loan - Personal line of credit 1
Payday loan, title loan, or personal loan - Payday loan 1
Debt collection - Telecommunications debt 1
Credit reporting or other personal consumer reports - Other personal consumer report 1

Top Issues

1.Attempts to collect debt not owed 18
2.Took or threatened to take negative or legal action 5
3.False statements or representation 5
4.Communication tactics 4
5.Incorrect information on your report 4
6.Written notification about debt 2
7.Threatened to contact someone or share information improperly 2
8.Problem when making payments 1
9.Charged fees or interest you didn't expect 1
10.Getting the loan 1

Complaints by Year

Year Complaints
2023 17
2024 14
2025 15
2026year in progress 2

Complaints by State (Top 15)

Georgia 14
New York 5
Louisiana 5
Texas 5
California 3
Pennsylvania 3
Illinois 2
Florida 2
Connecticut 2
North Carolina 2
Arkansas 1
Michigan 1
Nevada 1
Alabama 1
Colorado 1

Company Responses

Closed with explanation 48

What the CFPB Complaint Record Shows for Kornerstone Credit, LLC.

The CFPB Consumer Complaint Database has logged 48 complaints against Kornerstone Credit, LLC. overall, with 12 of those filed in the trailing 12 months. Reports have come from consumers in 15 states and territories, making this a multi-regional complaint footprint. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Within that category, the most frequently cited specific issue is "Attempts to collect debt not owed" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

Kornerstone Credit, LLC.'s timely response rate stands at 100%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. Among resolved complaints, 0% closed with some form of monetary or non-monetary relief to the consumer.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Kornerstone Credit, LLC. have?

Kornerstone Credit, LLC. has 48 total consumer complaints filed with the CFPB, with 12 filed in the last 12 months.

Does Kornerstone Credit, LLC. respond to complaints on time?

Kornerstone Credit, LLC.'s CFPB timely-response rate is 100%. That puts it among the more responsive companies in the CFPB dataset.

What product generates the most complaints for Kornerstone Credit, LLC.?

"Debt collection" draws more CFPB complaints against Kornerstone Credit, LLC. than any other product - see the full breakdown above.

What is the most common complaint issue with Kornerstone Credit, LLC.?

The most common issue reported by consumers about Kornerstone Credit, LLC. is "Attempts to collect debt not owed." All complaint issues are listed above with their counts.

How do I file a complaint against Kornerstone Credit, LLC.?

You can file a complaint against Kornerstone Credit, LLC. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Kornerstone Credit, LLC.?

Consumers in 15 states and territories have filed complaints about Kornerstone Credit, LLC. with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

Also handles Debt collection

Other companies with the same primary CFPB product category on file.

Frequently Asked Questions

How many CFPB complaints does Kornerstone Credit, LLC. have?

Kornerstone Credit, LLC. has 48 total consumer complaints filed with the CFPB, with 12 filed in the last 12 months.

Does Kornerstone Credit, LLC. respond to complaints on time?

Kornerstone Credit, LLC.'s CFPB timely-response rate is 100%. That puts it among the more responsive companies in the CFPB dataset.

What product generates the most complaints for Kornerstone Credit, LLC.?

"Debt collection" draws more CFPB complaints against Kornerstone Credit, LLC. than any other product - see the full breakdown above.

What is the most common complaint issue with Kornerstone Credit, LLC.?

The most common issue reported by consumers about Kornerstone Credit, LLC. is "Attempts to collect debt not owed." All complaint issues are listed above with their counts.

How do I file a complaint against Kornerstone Credit, LLC.?

You can file a complaint against Kornerstone Credit, LLC. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Kornerstone Credit, LLC.?

Consumers in 15 states and territories have filed complaints about Kornerstone Credit, LLC. with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

Kornerstone Credit, LLC.'s complaint figures come from the CFPB Consumer Complaint Database, data through March 2026. See our methodology for details.