CFPB Consumer Complaint Profile
Landmark Strategy Group, LLC
What 12 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.
Data updated 2026-08-14
- 12
- Total complaints
- Below average
- 7
- Last 12 months
- 91.7%
- Timely response
- Bottom quartile
- 8
- States affected
The verdict
Landmark Strategy Group, LLC ranks #3492 of 3,843 financial companies by CFPB complaint volume, with 12 complaints on record. On-time replies land at 91.7%, the 21st percentile for the 100+ complaint peer group.
- #3492
- of 3,843 companies by volume
- 91.7%
- on time (21st pctile)
- Debt collection
- most-complained product
- 8
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Landmark Strategy Group, LLC vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
91.7% Among the lowest higher than 21% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2023 | 2 |
| 2024 | 2 |
| 2025 | 7 |
| 2026year in progress | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Landmark Strategy Group, LLC
12 complaints against Landmark Strategy Group, LLC appear in the CFPB record, including 7 from the trailing year. The 8 states and territories represented put this footprint in geographically concentrated territory. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Inside that category, "Attempts to collect debt not owed" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
Within the Bureau's 15-day response window, Landmark Strategy Group, LLC posts a 91.7% reply rate on forwarded complaints. That falls short of the 95% benchmark, a gap that tends to track with more disputes downstream. Among resolved complaints, the consumer-relief closure rate is 0%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Landmark Strategy Group, LLC have?
The CFPB has logged 12 complaints against Landmark Strategy Group, LLC to date, of which 7 came in over the last 12 months.
Does Landmark Strategy Group, LLC respond to complaints on time?
Landmark Strategy Group, LLC's CFPB timely-response rate is 91.7%.
What product generates the most complaints for Landmark Strategy Group, LLC?
The most complained-about product for Landmark Strategy Group, LLC is "Debt collection." You can view the full product breakdown on this page.
What is the most common complaint issue with Landmark Strategy Group, LLC?
Consumers most often cite "Attempts to collect debt not owed" when complaining about Landmark Strategy Group, LLC; the full issue list with counts is above.
How do I file a complaint against Landmark Strategy Group, LLC?
You can file a complaint against Landmark Strategy Group, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Landmark Strategy Group, LLC?
Landmark Strategy Group, LLC has drawn CFPB complaints from 8 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Landmark Strategy Group, LLC have?
The CFPB has logged 12 complaints against Landmark Strategy Group, LLC to date, of which 7 came in over the last 12 months.
Does Landmark Strategy Group, LLC respond to complaints on time?
Landmark Strategy Group, LLC's CFPB timely-response rate is 91.7%.
What product generates the most complaints for Landmark Strategy Group, LLC?
The most complained-about product for Landmark Strategy Group, LLC is "Debt collection." You can view the full product breakdown on this page.
What is the most common complaint issue with Landmark Strategy Group, LLC?
Consumers most often cite "Attempts to collect debt not owed" when complaining about Landmark Strategy Group, LLC; the full issue list with counts is above.
How do I file a complaint against Landmark Strategy Group, LLC?
You can file a complaint against Landmark Strategy Group, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Landmark Strategy Group, LLC?
Landmark Strategy Group, LLC has drawn CFPB complaints from 8 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.