CFPB Consumer Complaint Profile
Law Office of Brett M. Borland, P.C.
199 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-05-15
- 199
- Total complaints
- 67
- Last 12 months
- 100%
- Timely response
- 28
- States affected
The verdict
Law Office of Brett M. Borland, P.C. ranks #939 of 3,848 financial companies by CFPB complaint volume, with 199 complaints on record. It answers 100% of complaints on time - above the 93% median for companies with 100+ complaints.
- #939
- of 3,848 companies by volume
- 100%
- answered on time
- Debt collection
- most-complained product
- 28
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2020 | 5 |
| 2021 | 25 |
| 2022 | 17 |
| 2023 | 31 |
| 2024 | 36 |
| 2025 | 69 |
| 2026 | 16 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Law Office of Brett M. Borland, P.C.
Law Office of Brett M. Borland, P.C. carries 199 complaints in the CFPB's database, 67 of them filed within the past 12 months. Consumers spanning 28 states and territories have weighed in, giving this a multi-regional footprint. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Attempts to collect debt not owed" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
Law Office of Brett M. Borland, P.C.'s timely response rate stands at 100%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That is at or above benchmark levels, a sign the company handles intake and escalation well. 0% of resolved complaints ended with some monetary or non-monetary relief for the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Law Office of Brett M. Borland, P.C. have?
Law Office of Brett M. Borland, P.C. has 199 total consumer complaints filed with the CFPB, with 67 filed in the last 12 months.
Does Law Office of Brett M. Borland, P.C. respond to complaints on time?
100% of the CFPB complaints against Law Office of Brett M. Borland, P.C. get a response within the expected window. This is considered excellent.
What product generates the most complaints for Law Office of Brett M. Borland, P.C.?
"Debt collection" draws more CFPB complaints against Law Office of Brett M. Borland, P.C. than any other product - see the full breakdown above.
What is the most common complaint issue with Law Office of Brett M. Borland, P.C.?
"Attempts to collect debt not owed" is the single most frequently cited issue in complaints against Law Office of Brett M. Borland, P.C. - see all issues and counts above.
How do I file a complaint against Law Office of Brett M. Borland, P.C.?
You can file a complaint against Law Office of Brett M. Borland, P.C. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Law Office of Brett M. Borland, P.C.?
Consumers in 28 states and territories have filed complaints about Law Office of Brett M. Borland, P.C. with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~199)
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.