CFPB Consumer Complaint Profile

Law Office of Harris & Zide

What 61 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.

61
Total complaints
0
Last 12 months
85.2%
Timely response
4
States affected

The verdict

Law Office of Harris & Zide ranks #1661 of 3,848 financial companies by CFPB complaint volume, with 61 complaints on record. It answers 85.2% of complaints on time — below the 93% median for companies with 100+ complaints.

#1661
of 3,848 companies by volume
85.2%
answered on time
Debt collection
most-complained product
4
states with complaints
Law Office of Harris & Zide timely response rate 85.2%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Complaints by Product

Debt collection — Credit card debt 25
Debt collection — I do not know 13
Debt collection — Credit card 7
Debt collection — Other debt 5
Debt collection — Mortgage 2
Credit reporting, credit repair services, or other personal consumer reports — Credit reporting 2
Debt collection — Payday loan debt 2
Student loan — Federal student loan servicing 1
Debt collection — Private student loan debt 1
Debt collection — Auto debt 1

Top Issues

1.Took or threatened to take negative or legal action 15
2.Attempts to collect debt not owed 12
3.Written notification about debt 8
4.False statements or representation 7
5.Communication tactics 5
6.Disclosure verification of debt 4
7.Cont'd attempts collect debt not owed 2
8.Can't repay my loan 2
9.Improper contact or sharing of info 2
10.Taking/threatening an illegal action 2

Complaints by Year

Year Complaints
2013 1
2014 2
2015 6
2016 5
2017 3
2018 6
2019 12
2020 9
2021 3
2022 9
2023 5

Complaints by State (Top 15)

California 56
Wyoming 2
Arizona 2
New York 1

Company Responses

Closed with explanation 61

What the CFPB Complaint Record Shows for Law Office of Harris & Zide

The CFPB Consumer Complaint Database has logged 61 complaints against Law Office of Harris & Zide overall, with 0 of those filed in the trailing 12 months. Reports have come from consumers in 4 states and territories, making this a geographically concentrated complaint footprint. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Took or threatened to take negative or legal action" — a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

Law Office of Harris & Zide's timely response rate stands at 85.2%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That sits below the 95% industry benchmark and tends to correlate with higher consumer dispute rates downstream. Consumers formally disputed the company's response in 20% of resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Of complaints that were resolved, 0% closed with some form of monetary or non-monetary relief to the consumer.

Complaint counts alone do not tell the full story — larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Law Office of Harris & Zide have?

Law Office of Harris & Zide has 61 total consumer complaints filed with the CFPB, with 0 filed in the last 12 months.

Does Law Office of Harris & Zide respond to complaints on time?

Law Office of Harris & Zide has a 85.2% timely response rate to CFPB complaints.

What product generates the most complaints for Law Office of Harris & Zide?

The most complained-about product for Law Office of Harris & Zide is "Debt collection." You can view the full product breakdown on this page.

What is the most common complaint issue with Law Office of Harris & Zide?

The most common issue reported by consumers about Law Office of Harris & Zide is "Took or threatened to take negative or legal action." All complaint issues are listed above with their counts.

How do I file a complaint against Law Office of Harris & Zide?

You can file a complaint against Law Office of Harris & Zide directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Law Office of Harris & Zide?

Consumers in 4 states and territories have filed complaints about Law Office of Harris & Zide with the CFPB.

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026

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