CFPB Consumer Complaint Profile

Leafy Financial, LLC

What 383 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.

Data updated 2026-05-15

383
Total complaints
270
Last 12 months
100%
Timely response
30
States affected

The verdict

Among 3,848 financial companies tracked by CFPB complaint volume, Leafy Financial, LLC sits at #591, with 383 complaints logged. Its on-time response rate is 100%, ahead of the 93% median among companies with 100+ complaints.

#591
of 3,848 companies by volume
100%
answered on time
Debt collection
most-complained product
30
states with complaints
Leafy Financial, LLC timely response rate 100.0%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - I do not know 229
Credit reporting or other personal consumer reports - Credit reporting 81
Debt collection - Payday loan debt 25
Debt collection - Other debt 25
Debt collection - Credit card debt 9
Debt collection - Telecommunications debt 3
Credit card - General-purpose credit card or charge card 2
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 2
Payday loan, title loan, personal loan, or advance loan - Installment loan 1
Payday loan, title loan, personal loan, or advance loan - Personal line of credit 1

Top Issues

1.Attempts to collect debt not owed 100
2.Took or threatened to take negative or legal action 71
3.Written notification about debt 66
4.False statements or representation 45
5.Incorrect information on your report 43
6.Improper use of your report 23
7.Problem with a company's investigation into an existing problem 18
8.Communication tactics 4
9.Threatened to contact someone or share information improperly 3
10.Electronic communications 3

Complaints by Year

Year Complaints
2023 15
2024 62
2025 218
2026 88

Complaints by State (Top 15)

Texas 206
Florida 35
Pennsylvania 23
South Carolina 17
Arizona 11
Michigan 8
Maryland 7
Alabama 6
Ohio 6
Washington 6
North Carolina 5
Georgia 5
Illinois 5
Louisiana 5
Tennessee 5

Company Responses

Closed with explanation 383

What the CFPB Complaint Record Shows for Leafy Financial, LLC

383 complaints against Leafy Financial, LLC appear in the CFPB record, including 270 from the trailing year. The 30 states and territories represented put this footprint in multi-regional territory. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Attempts to collect debt not owed" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

Leafy Financial, LLC's timely response rate stands at 100%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That clears the industry benchmark, pointing to intake and escalation processes that are working as intended. Among resolved complaints, 0% closed with the consumer receiving monetary or non-monetary relief.

How to read complaint counts

Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Leafy Financial, LLC have?

Leafy Financial, LLC has 383 total consumer complaints filed with the CFPB, with 270 filed in the last 12 months.

Does Leafy Financial, LLC respond to complaints on time?

Leafy Financial, LLC has a 100% timely response rate to CFPB complaints. This is considered excellent.

What product generates the most complaints for Leafy Financial, LLC?

"Debt collection" draws more CFPB complaints against Leafy Financial, LLC than any other product - see the full breakdown above.

What is the most common complaint issue with Leafy Financial, LLC?

The most common issue reported by consumers about Leafy Financial, LLC is "Attempts to collect debt not owed." All complaint issues are listed above with their counts.

How do I file a complaint against Leafy Financial, LLC?

You can file a complaint against Leafy Financial, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Leafy Financial, LLC?

Consumers in 30 states and territories have filed complaints about Leafy Financial, LLC with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

Similar Companies

Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026