CFPB Consumer Complaint Profile
Lewis, McDonnell & Associates
What 187 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.
Data updated 2026-08-14
- 187
- Total complaints
- Above average
- 13
- Last 12 months
- 64.7%
- Timely response
- Bottom decile
- 29
- States affected
The verdict
Among 3,843 financial companies tracked by CFPB complaint volume, Lewis, McDonnell & Associates sits at #974, with 187 complaints logged. On-time replies land at 64.7%, the 5th percentile for the 100+ complaint peer group.
- #974
- of 3,843 companies by volume
- 64.7%
- on time (5th pctile)
- Debt collection
- most-complained product
- 29
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Lewis, McDonnell & Associates vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
64.7% Among the lowest higher than 5% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2017 | 1 |
| 2018 | 2 |
| 2019 | 3 |
| 2020 | 13 |
| 2021 | 41 |
| 2022 | 41 |
| 2023 | 55 |
| 2024 | 15 |
| 2025 | 13 |
| 2026year in progress | 3 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Lewis, McDonnell & Associates
187 complaints against Lewis, McDonnell & Associates appear in the CFPB record, including 13 from the trailing year. The 29 states and territories represented put this footprint in multi-regional territory. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. The specific issue named most within that category is "Attempts to collect debt not owed," a reasonable starting point for understanding recurring friction.
CFPB-forwarded complaints against Lewis, McDonnell & Associates draw a 64.7% reply rate inside the Bureau's 15-day window. That is far under the 95% benchmark - a material red flag, since late or missing responses are among the strongest predictors of CFPB supervisory interest. Among resolved complaints, 0% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Lewis, McDonnell & Associates have?
Lewis, McDonnell & Associates has 187 total consumer complaints filed with the CFPB, with 13 filed in the last 12 months.
Does Lewis, McDonnell & Associates respond to complaints on time?
CFPB complaints against Lewis, McDonnell & Associates draw a 64.7% timely-response rate inside the expected window. That falls well short of the 95% benchmark most companies clear.
What product generates the most complaints for Lewis, McDonnell & Associates?
Among all products tied to Lewis, McDonnell & Associates, "Debt collection" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Lewis, McDonnell & Associates?
"Attempts to collect debt not owed" is the single most frequently cited issue in complaints against Lewis, McDonnell & Associates - see all issues and counts above.
How do I file a complaint against Lewis, McDonnell & Associates?
You can file a complaint against Lewis, McDonnell & Associates directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Lewis, McDonnell & Associates?
Consumers in 29 states and territories have filed complaints about Lewis, McDonnell & Associates with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.