Lewis, McDonnell & Associates

CFPB Consumer Complaint Profile

187
Total Complaints
13
Last 12 Months
64.7%
Timely Response
29
States Affected
Lewis, McDonnell & Associates timely response rate 64.7%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Credit utilization context — why this matters

A primer on how revolving balance ratios shape credit-bureau scoring; useful when reading complaints about account closures and credit-line cuts.

Ideal (+0 to +10)0-10Healthy (~0 to -10)10-30Moderate (-10 to -30)30-50High (-30 to -50)50-75Very high (-45 to -70)75-100Maxed (-60 to -100+)100-12030%

FICO impact ranges synthesize myFICO + Experian + Equifax consumer-education materials. Individual results vary.

Complaints by Product

Debt collection — I do not know 75
Debt collection — Other debt 48
Credit reporting, credit repair services, or other personal consumer reports — Credit reporting 24
Debt collection — Credit card debt 19
Credit reporting or other personal consumer reports — Credit reporting 9
Debt collection — Payday loan debt 5
Debt collection — Telecommunications debt 3
Debt collection — Auto debt 2
Credit card or prepaid card — General-purpose prepaid card 1
Debt collection — Medical debt 1

Top Issues

1.Attempts to collect debt not owed 62
2.Written notification about debt 27
3.Took or threatened to take negative or legal action 26
4.False statements or representation 25
5.Incorrect information on your report 19
6.Communication tactics 8
7.Problem with a credit reporting company's investigation into an existing problem 6
8.Improper use of your report 6
9.Threatened to contact someone or share information improperly 5
10.Problem with a company's investigation into an existing problem 2

Complaints by Year

Year Complaints
2017 1
2018 2
2019 3
2020 13
2021 41
2022 41
2023 55
2024 15
2025 13
2026 3

Complaints by State (Top 15)

Texas 47
California 26
Florida 22
Georgia 14
New York 11
Maryland 8
Pennsylvania 6
Louisiana 5
Massachusetts 5
Mississippi 4
Missouri 4
Illinois 4
Ohio 3
North Carolina 3
Kentucky 3

Company Responses

Closed with explanation 177
Untimely response 10

What the CFPB Complaint Record Shows for Lewis, McDonnell & Associates

The CFPB Consumer Complaint Database has logged 187 complaints against Lewis, McDonnell & Associates overall, with 13 of those filed in the trailing 12 months. Reports have come from consumers in 29 states and territories, making this a multi-regional complaint footprint. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Attempts to collect debt not owed" — a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

Lewis, McDonnell & Associates's timely response rate stands at 64.7%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That is well below the 95% industry benchmark and is a material red flag — late or missing responses are one of the strongest predictors of CFPB supervisory interest. Of complaints that were resolved, 0% closed with some form of monetary or non-monetary relief to the consumer.

Complaint counts alone do not tell the full story — larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Lewis, McDonnell & Associates have?

Lewis, McDonnell & Associates has 187 total consumer complaints filed with the CFPB, with 13 filed in the last 12 months.

Does Lewis, McDonnell & Associates respond to complaints on time?

Lewis, McDonnell & Associates has a 64.7% timely response rate to CFPB complaints. This is below the typical industry benchmark of 95%.

What product generates the most complaints for Lewis, McDonnell & Associates?

The most complained-about product for Lewis, McDonnell & Associates is "Debt collection." You can view the full product breakdown on this page.

What is the most common complaint issue with Lewis, McDonnell & Associates?

The most common issue reported by consumers about Lewis, McDonnell & Associates is "Attempts to collect debt not owed." All complaint issues are listed above with their counts.

How do I file a complaint against Lewis, McDonnell & Associates?

You can file a complaint against Lewis, McDonnell & Associates directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Lewis, McDonnell & Associates?

Consumers in 29 states and territories have filed complaints about Lewis, McDonnell & Associates with the CFPB.

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026

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