CFPB Consumer Complaint Profile

Lpi, Inc.

Behind the 15 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.

Data updated 2026-08-14

15
Total complaints
Below average
13
Last 12 months
93.3%
Timely response
Bottom quartile
8
States affected

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The verdict

Among 3,843 financial companies tracked by CFPB complaint volume, Lpi, Inc. sits at #3232, with 15 complaints logged. It posts a 93.3% on-time response rate, the 24th percentile among companies with 100+ complaints.

#3232
of 3,843 companies by volume
93.3%
on time (24th pctile)
Debt collection
most-complained product
8
states with complaints
C+
PlainCredit Trust Score
61/100
Lpi, Inc. · 2 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response D 93.3%
Share of complaints answered within the CFPB response window
Dispute Rate N/A N/A
Dispute field not reported for this company
Relief Rate B+ 13.3%
Share of complaints closed with monetary or non-monetary relief

Lpi, Inc. vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

93.3% Among the lowest higher than 24% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

What changed

CFPB Consumer Complaint Database 2024 to 2025 complete years

  • Annual CFPB complaint volume moved from 1 in 2024 to 13 in 2025 (2024 → 2025).

See the full year-over-year release diff

Lpi, Inc. timely response rate 93.3%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - Other debt 9
Payday loan, title loan, personal loan, or advance loan - Pawn loan 1
Credit reporting or other personal consumer reports - Credit reporting 1
Credit card - General-purpose credit card or charge card 1
Debt collection - I do not know 1
Payday loan, title loan, personal loan, or advance loan - Installment loan 1
Debt collection - Credit card debt 1

Top Issues

1.Took or threatened to take negative or legal action 3
2.Attempts to collect debt not owed 3
3.False statements or representation 2
4.Written notification about debt 1
5.Property was damaged or destroyed property 1
6.Incorrect information on your report 1
7.Problem with a purchase shown on your statement 1
8.Threatened to contact someone or share information improperly 1
9.Problem when making payments 1
10.Communication tactics 1

Complaints by Year

Year Complaints
2024 1
2025 13
2026year in progress 1

Complaints by State (Top 15)

Florida 5
Pennsylvania 3
Wyoming 2
Tennessee 1
Indiana 1
Texas 1
South Carolina 1
Oklahoma 1

Company Responses

Closed with explanation 13
Closed with monetary relief 1
Closed with non-monetary relief 1

What the CFPB Complaint Record Shows for Lpi, Inc.

15 complaints against Lpi, Inc. appear in the CFPB record, including 13 from the trailing year. The 8 states and territories represented put this footprint in geographically concentrated territory. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. The specific issue named most within that category is "Took or threatened to take negative or legal action," a reasonable starting point for understanding recurring friction.

Lpi, Inc.'s timely response rate stands at 93.3%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That sits below the 95% industry benchmark and tends to correlate with higher consumer dispute rates downstream. Among resolved complaints, the consumer-relief closure rate is 13.3%.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Lpi, Inc. have?

Lpi, Inc. has 15 total consumer complaints filed with the CFPB, with 13 filed in the last 12 months.

Does Lpi, Inc. respond to complaints on time?

CFPB complaints against Lpi, Inc. draw a 93.3% timely-response rate inside the expected window.

What product generates the most complaints for Lpi, Inc.?

"Debt collection" draws more CFPB complaints against Lpi, Inc. than any other product - see the full breakdown above.

What is the most common complaint issue with Lpi, Inc.?

"Took or threatened to take negative or legal action" is the single most frequently cited issue in complaints against Lpi, Inc. - see all issues and counts above.

How do I file a complaint against Lpi, Inc.?

You can file a complaint against Lpi, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Lpi, Inc.?

The CFPB has recorded complaints against Lpi, Inc. from 8 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.

Also handles Debt collection

Other companies with the same primary CFPB product category on file.

Frequently Asked Questions

How many CFPB complaints does Lpi, Inc. have?

Lpi, Inc. has 15 total consumer complaints filed with the CFPB, with 13 filed in the last 12 months.

Does Lpi, Inc. respond to complaints on time?

CFPB complaints against Lpi, Inc. draw a 93.3% timely-response rate inside the expected window.

What product generates the most complaints for Lpi, Inc.?

"Debt collection" draws more CFPB complaints against Lpi, Inc. than any other product - see the full breakdown above.

What is the most common complaint issue with Lpi, Inc.?

"Took or threatened to take negative or legal action" is the single most frequently cited issue in complaints against Lpi, Inc. - see all issues and counts above.

How do I file a complaint against Lpi, Inc.?

You can file a complaint against Lpi, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Lpi, Inc.?

The CFPB has recorded complaints against Lpi, Inc. from 8 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.

Lpi, Inc.'s complaint figures come from the CFPB Consumer Complaint Database, data through March 2026. See our methodology for details.