CFPB Consumer Complaint Profile
Main Resolution Group
Consumers have filed 13 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-08-14
- 13
- Total complaints
- Below average
- 0
- Last 12 months
- 76.9%
- Timely response
- Bottom decile
- 10
- States affected
The verdict
Main Resolution Group ranks #3408 of 3,843 financial companies by CFPB complaint volume, with 13 complaints on record. Its on-time response rate is 76.9%, the 8th percentile among companies with 100+ complaints.
- #3408
- of 3,843 companies by volume
- 76.9%
- on time (8th pctile)
- Debt collection
- most-complained product
- 10
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Main Resolution Group vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
76.9% Among the lowest higher than 8% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2022 | 2 |
| 2023 | 6 |
| 2024 | 4 |
| 2025 | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Main Resolution Group
Main Resolution Group carries 13 complaints in the CFPB's database, 0 of them filed within the past 12 months. Consumers spanning 10 states and territories have weighed in, giving this a geographically concentrated footprint. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Inside that category, "Took or threatened to take negative or legal action" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
Main Resolution Group's timely response rate stands at 76.9%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That trails the 95% benchmark badly, a red flag given how strongly late or missing responses predict CFPB supervisory attention. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 0% rate.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Main Resolution Group have?
13 complaints have been filed against Main Resolution Group with the CFPB overall - 0 of them in the past year.
Does Main Resolution Group respond to complaints on time?
Main Resolution Group's CFPB timely-response rate is 76.9%. That trails the 95% industry benchmark by a wide margin.
What product generates the most complaints for Main Resolution Group?
The most complained-about product for Main Resolution Group is "Debt collection." You can view the full product breakdown on this page.
What is the most common complaint issue with Main Resolution Group?
The most common issue reported by consumers about Main Resolution Group is "Took or threatened to take negative or legal action." All complaint issues are listed above with their counts.
How do I file a complaint against Main Resolution Group?
You can file a complaint against Main Resolution Group directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Main Resolution Group?
The CFPB has recorded complaints against Main Resolution Group from 10 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Main Resolution Group have?
13 complaints have been filed against Main Resolution Group with the CFPB overall - 0 of them in the past year.
Does Main Resolution Group respond to complaints on time?
Main Resolution Group's CFPB timely-response rate is 76.9%. That trails the 95% industry benchmark by a wide margin.
What product generates the most complaints for Main Resolution Group?
The most complained-about product for Main Resolution Group is "Debt collection." You can view the full product breakdown on this page.
What is the most common complaint issue with Main Resolution Group?
The most common issue reported by consumers about Main Resolution Group is "Took or threatened to take negative or legal action." All complaint issues are listed above with their counts.
How do I file a complaint against Main Resolution Group?
You can file a complaint against Main Resolution Group directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Main Resolution Group?
The CFPB has recorded complaints against Main Resolution Group from 10 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.