CFPB Consumer Complaint Profile

Mid-South Adjustment Co., Inc.

Consumers have filed 136 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.

Data updated 2026-05-15

136
Total complaints
34
Last 12 months
96.3%
Timely response
17
States affected

The verdict

136 CFPB complaints put Mid-South Adjustment Co., Inc. at #1155 out of 3,848 financial companies ranked by complaint volume. It answers 96.3% of complaints on time - above the 93% median for companies with 100+ complaints.

#1155
of 3,848 companies by volume
96.3%
answered on time
Debt collection
most-complained product
17
states with complaints
Mid-South Adjustment Co., Inc. timely response rate 96.3%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - Medical debt 69
Debt collection - I do not know 26
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 16
Credit reporting or other personal consumer reports - Credit reporting 11
Debt collection - Other debt 9
Debt collection - Credit card debt 2
Debt collection - Rental debt 2
Credit reporting or other personal consumer reports - Other personal consumer report 1

Top Issues

1.Attempts to collect debt not owed 42
2.Written notification about debt 25
3.Took or threatened to take negative or legal action 20
4.False statements or representation 15
5.Incorrect information on your report 12
6.Problem with a credit reporting company's investigation into an existing problem 9
7.Communication tactics 5
8.Improper use of your report 4
9.Problem with a company's investigation into an existing problem 3
10.Threatened to contact someone or share information improperly 1

Complaints by Year

Year Complaints
2018 9
2019 2
2020 12
2021 14
2022 21
2023 16
2024 16
2025 33
2026 13

Complaints by State (Top 15)

Arkansas 103
Texas 8
California 5
Tennessee 3
Mississippi 2
New York 2
Florida 2
Oklahoma 2
Arizona 1
Louisiana 1
Wisconsin 1
Michigan 1
Indiana 1
New Mexico 1
Georgia 1

Company Responses

Closed with explanation 136

What the CFPB Complaint Record Shows for Mid-South Adjustment Co., Inc.

Mid-South Adjustment Co., Inc. carries 136 complaints in the CFPB's database, 34 of them filed within the past 12 months. Consumers spanning 17 states and territories have weighed in, giving this a multi-regional footprint. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Attempts to collect debt not owed" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

Within the Bureau's 15-day response window, Mid-South Adjustment Co., Inc. answers 96.3% of forwarded complaints. That clears the industry benchmark, pointing to intake and escalation processes that are working as intended. Of complaints that were resolved, 0% closed with some form of monetary or non-monetary relief to the consumer.

How to read complaint counts

Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Mid-South Adjustment Co., Inc. have?

Mid-South Adjustment Co., Inc. has 136 total consumer complaints filed with the CFPB, with 34 filed in the last 12 months.

Does Mid-South Adjustment Co., Inc. respond to complaints on time?

96.3% of the CFPB complaints against Mid-South Adjustment Co., Inc. get a response within the expected window. This is considered excellent.

What product generates the most complaints for Mid-South Adjustment Co., Inc.?

The most complained-about product for Mid-South Adjustment Co., Inc. is "Debt collection." You can view the full product breakdown on this page.

What is the most common complaint issue with Mid-South Adjustment Co., Inc.?

The most common issue reported by consumers about Mid-South Adjustment Co., Inc. is "Attempts to collect debt not owed." All complaint issues are listed above with their counts.

How do I file a complaint against Mid-South Adjustment Co., Inc.?

You can file a complaint against Mid-South Adjustment Co., Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Mid-South Adjustment Co., Inc.?

Consumers in 17 states and territories have filed complaints about Mid-South Adjustment Co., Inc. with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

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Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026

Read our methodology - how this data is sourced, computed, and verified.