CFPB Consumer Complaint Profile
Mountain Run Solutions, LLC
325 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-05-15
- 325
- Total complaints
- 0
- Last 12 months
- 97.5%
- Timely response
- 39
- States affected
The verdict
Among 3,848 financial companies tracked by CFPB complaint volume, Mountain Run Solutions, LLC sits at #660, with 325 complaints logged. Its on-time response rate is 97.5%, ahead of the 93% median among companies with 100+ complaints.
- #660
- of 3,848 companies by volume
- 97.5%
- answered on time
- Debt collection
- most-complained product
- 39
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2021 | 236 |
| 2022 | 72 |
| 2023 | 13 |
| 2024 | 2 |
| 2025 | 2 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Mountain Run Solutions, LLC
325 complaints against Mountain Run Solutions, LLC appear in the CFPB record, including 0 from the trailing year. The 39 states and territories represented put this footprint in multi-regional territory. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Inside that category, "Attempts to collect debt not owed" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
Mountain Run Solutions, LLC's timely response rate stands at 97.5%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That clears the industry benchmark, pointing to intake and escalation processes that are working as intended. Among resolved complaints, 1.2% closed with the consumer receiving monetary or non-monetary relief.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Mountain Run Solutions, LLC have?
The CFPB has logged 325 complaints against Mountain Run Solutions, LLC to date, of which 0 came in over the last 12 months.
Does Mountain Run Solutions, LLC respond to complaints on time?
Mountain Run Solutions, LLC has a 97.5% timely response rate to CFPB complaints. That is a strong response record by CFPB standards.
What product generates the most complaints for Mountain Run Solutions, LLC?
Among all products tied to Mountain Run Solutions, LLC, "Debt collection" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Mountain Run Solutions, LLC?
The most common issue reported by consumers about Mountain Run Solutions, LLC is "Attempts to collect debt not owed." All complaint issues are listed above with their counts.
How do I file a complaint against Mountain Run Solutions, LLC?
You can file a complaint against Mountain Run Solutions, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Mountain Run Solutions, LLC?
The CFPB has recorded complaints against Mountain Run Solutions, LLC from 39 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~325)
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.