CFPB Consumer Complaint Profile
Nationwide Capital Services, LLC
Consumers have filed 359 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-05-15
- 359
- Total complaints
- 264
- Last 12 months
- 81.1%
- Timely response
- 38
- States affected
The verdict
Among 3,848 financial companies tracked by CFPB complaint volume, Nationwide Capital Services, LLC sits at #615, with 359 complaints logged. It answers 81.1% of complaints on time - below the 93% median for companies with 100+ complaints.
- #615
- of 3,848 companies by volume
- 81.1%
- answered on time
- Debt collection
- most-complained product
- 38
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2023 | 2 |
| 2024 | 66 |
| 2025 | 238 |
| 2026 | 53 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Nationwide Capital Services, LLC
Nationwide Capital Services, LLC carries 359 complaints in the CFPB's database, 264 of them filed within the past 12 months. Consumers spanning 38 states and territories have weighed in, giving this a multi-regional footprint. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Inside that category, "Attempts to collect debt not owed" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
81.1% of CFPB-forwarded complaints against Nationwide Capital Services, LLC get a reply inside the Bureau's 15-day window. That falls short of the 95% benchmark, a gap that tends to track with more disputes downstream. 0% of resolved complaints ended with some monetary or non-monetary relief for the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Nationwide Capital Services, LLC have?
The CFPB has logged 359 complaints against Nationwide Capital Services, LLC to date, of which 264 came in over the last 12 months.
Does Nationwide Capital Services, LLC respond to complaints on time?
Nationwide Capital Services, LLC has a 81.1% timely response rate to CFPB complaints.
What product generates the most complaints for Nationwide Capital Services, LLC?
The most complained-about product for Nationwide Capital Services, LLC is "Debt collection." You can view the full product breakdown on this page.
What is the most common complaint issue with Nationwide Capital Services, LLC?
"Attempts to collect debt not owed" is the single most frequently cited issue in complaints against Nationwide Capital Services, LLC - see all issues and counts above.
How do I file a complaint against Nationwide Capital Services, LLC?
You can file a complaint against Nationwide Capital Services, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Nationwide Capital Services, LLC?
Nationwide Capital Services, LLC has drawn CFPB complaints from 38 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~359)
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.