CFPB Consumer Complaint Profile

NCP Holdings, L.P.

What 104 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.

104
Total complaints
24
Last 12 months
100%
Timely response
19
States affected

The verdict

NCP Holdings, L.P. ranks #1305 of 3,848 financial companies by CFPB complaint volume, with 104 complaints on record. It answers 100% of complaints on time — above the 93% median for companies with 100+ complaints.

#1305
of 3,848 companies by volume
100%
answered on time
Debt collection
most-complained product
19
states with complaints
NCP Holdings, L.P. timely response rate 100.0%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Complaints by Product

Debt collection — I do not know 21
Credit reporting or other personal consumer reports — Credit reporting 17
Credit reporting, credit repair services, or other personal consumer reports — Credit reporting 11
Debt collection — Payday loan debt 10
Payday loan, title loan, personal loan, or advance loan — Payday loan 10
Payday loan, title loan, or personal loan — Installment loan 7
Payday loan, title loan, personal loan, or advance loan — Installment loan 6
Payday loan, title loan, or personal loan — Payday loan 5
Payday loan, title loan, personal loan, or advance loan — Personal line of credit 5
Debt collection — Other debt 3

Top Issues

1.Incorrect information on your report 23
2.Charged fees or interest you didn't expect 18
3.Attempts to collect debt not owed 17
4.Written notification about debt 8
5.False statements or representation 8
6.Struggling to pay your loan 5
7.Improper use of your report 4
8.Problem with a credit reporting company's investigation into an existing problem 3
9.Problem with the payoff process at the end of the loan 3
10.Problem with a company's investigation into an existing problem 2

Complaints by Year

Year Complaints
2020 8
2021 8
2022 17
2023 17
2024 24
2025 30

Complaints by State (Top 15)

Texas 39
Ohio 16
Florida 9
Indiana 9
Michigan 5
Arizona 5
South Carolina 4
Louisiana 2
Tennessee 2
Kentucky 2
Arkansas 2
Illinois 1
Alabama 1
Georgia 1
Delaware 1

Company Responses

Closed with explanation 104

What the CFPB Complaint Record Shows for NCP Holdings, L.P.

The CFPB Consumer Complaint Database has logged 104 complaints against NCP Holdings, L.P. overall, with 24 of those filed in the trailing 12 months. Reports have come from consumers in 19 states and territories, making this a multi-regional complaint footprint. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Incorrect information on your report" — a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

NCP Holdings, L.P.'s timely response rate stands at 100%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. Of complaints that were resolved, 0% closed with some form of monetary or non-monetary relief to the consumer.

Complaint counts alone do not tell the full story — larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does NCP Holdings, L.P. have?

NCP Holdings, L.P. has 104 total consumer complaints filed with the CFPB, with 24 filed in the last 12 months.

Does NCP Holdings, L.P. respond to complaints on time?

NCP Holdings, L.P. has a 100% timely response rate to CFPB complaints. This is considered excellent.

What product generates the most complaints for NCP Holdings, L.P.?

The most complained-about product for NCP Holdings, L.P. is "Debt collection." You can view the full product breakdown on this page.

What is the most common complaint issue with NCP Holdings, L.P.?

The most common issue reported by consumers about NCP Holdings, L.P. is "Incorrect information on your report." All complaint issues are listed above with their counts.

How do I file a complaint against NCP Holdings, L.P.?

You can file a complaint against NCP Holdings, L.P. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about NCP Holdings, L.P.?

Consumers in 19 states and territories have filed complaints about NCP Holdings, L.P. with the CFPB.

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026

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